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Before Arrival

Everything you need to know before arriving at Aviano.

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Before Arrival


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After Arrival




Aviano Directory
  • Before Arrival

    Everything you need to know before arriving to Aviano.

    Bottom Line:

    DO NOT leave the U.S. without an Official / No-Fee Passport & Visa
    DO NOT ENTER ITALY until the start date of your Visa

  • Getting Started


    Welcome and congratulations on your assignment to the #1 Fighter Wing in the Air Force! Here at Aviano Air Base, Italy, you’ll have the opportunity to see all that Northern Italy has in store for you.

    Tee off at the beautifully landscaped Alpine Golf Course on base with a 7,000-foot-tall mountain in front of you. In the winter time, ski and snowboard at Piancavallo just a 30 minute drive up the windy mountain road.

    In the local areas, you can enjoy the many wineries, open-air markets and events that happen year-round.

    An hour drive or train ride will land you in the heart of Venice, where you can sip Prosecco, eat pizza and watch gondolas row down ancient canals. January and February is Carnival of Venice season, so be ready to purchase your outfits and mask when you get here. Four hours from base lies the beautiful city of Florence, the epicenter of the Italian Renaissance. Walk through the bustling streets as you visit several art and history museums or shop at famous fashion boutique stores.

    At first it may feel overwhelming, however soon you will be settled in and learn all the ins-and-outs of living in Europe and how to experience the Italian culture. Your sponsor will help you settle in and you’ll be part of Team Aviano’s family.

    Getting Started

    5 Things to Get Started Right Away & Keep in Mind

    1. Passports & Visas: Dependents must obtain an official passport prior to arrival. All Dependents must obtain a Visa prior to arriving at Aviano AB.
    2. Hotel Reservations: On-base lodging is in short supply. Reservations can be made in advance and your sponsor can assist to securing lodging.
    3. Shipping Household Goods (HHG): Learn to split your household goods (HHG) into various shipments to get settled sooner.
    4. Cell Phones & Staying in Touch: Learn about cell phones & staying in touch while overseas.
    5. How to Videos: Your Aviano Public Affairs team has put together a series of “How to” videos to assist with your PCS.


    1. Plan My Move: Creates a custom checklist for your move.
    2. Military Installations: Look up installation information about Aviano, including command phone numbers, key programs and services, and customizable installation booklets.
    3. Make It Better: The Make It Better initiative aims to connect you with the rest of Team Aviano through clubs, teams, and other groups not related to professional or private organizations.

    Key Spouse Program - Spouse Connecting Spouses

    Key Spouses are a vital link between unit leadership and families. They help your family prepare for separations due to deployments and long-term TDYs and can direct your family to resources on base.

    Key Spouses also help you connect to your unit and the Aviano community as well as provide information regarding overseas PCS, the base and surrounding area, squadron Facebook page, etc. to give inbound spouse resources for a smooth transition and easier integration into spouse programs upon arrival in order to improve unit morale . Contact your unit’s Key Spouses today!

    Key Spouses follow Privacy Act, confidentiality, and appropriate reporting guidelines.

    Key Spouse Email Addresses

    If you do not see your squadron listed, please contact the A&FRC for help locating your squadron's Key Spouses.

    SquadronEmail or Other Contact
    31 AMDS
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    31 AMXS
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    31 CES
    31 CONS
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    31 CS
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    31 DS
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    31 FSS
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    31 LRS
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    31 MDOS
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    31 MDSS
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    31 MUNS
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    31 MXS
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    31 OSS
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    31 SFS
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    56 RQS
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    57 RQS
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    510 FS
    +39 331-666-3050
    555 FS
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    601 QM ARMY
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    606 ACS
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    7 RS
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    704 MUNS
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    724 AMS
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    731 MUNS
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  • Command Sponsorship

    Command Sponsorship

    Command Sponsorship applications are done at the losing duty station and are not initiated in Italy. Without Command Sponsorship, dependents (except EU citizens) are considered tourists who are limited to 90 days in country with little support authorized from the U.S. Air Force.

    Being granted Command Sponsorship means that your family members are approved to accompany a DoD member “Outside the Continental U.S.” (OCONUS) for the length of his or her tour. Command Sponsorship of dependents is not guaranteed. DoD members must apply for Command Sponsorship, which includes an Exceptional Family Member Program (EFMP) Screening of each family member, and then obtain approval from members gaining command in Europe before traveling overseas with family.

    What benefits does it provide?

    Only Command Sponsored dependents are authorized:

    • No-Fee Passport & Italian Visa
    • Travel: DoD member receives travel allowances and reimbursements for Command Sponsored family
    • Cost of Living Allowance (COLA): DoD member will receive this special allowance at a higher “with dependent” rate
    • Household Goods Shipment: DoD member receives a higher “with dependent” weight allowance for household goods
    • Attendance at DoDEA schools
    • Access to on-base services and facilities such as the U.S. Post Office, Commissary and Base Exchange
    • Employment: Dependents must be Command Sponsored to apply for employment


  • EFMP Screening

    What is the Exceptional Family Member Program (EFMP) Screening?

    The objective of Exceptional Family Member Program (EFMP) is to assess, document and code the special education and medical needs of family members. Some bases may refer to this process as medical and educational screening.

    Why do I need an EFMP Screening?

    DoD members requesting accompanied overseas tours, extensions of more than 6 months of an overseas accompanied tour or consecutive overseas assignments, must have all family members screened for any special medical or educational needs. This is to ensure DoD members are assigned to locations where dependents with specific needs can receive necessary care.When reviewing a family member’s needs, the Air Force often considers the availability of services from the host nation as well as those provided by the Air Force.

    Need help navigating the process?

    Contact your local military health clinic’s EFMP-Medical office to help you with enrollment, disenrollment, updates and overseas EFMP screenings. Your local EFMP-Medical office is the POC for all of your EFMP out-processing needs. The DoD member will not need to contact the gaining EFMP-Medical office as all communications with the gaining office will be handled by the local EFMP-Medical office, not the DoD member.

    Also stay in touch with your local and gaining EFMP-Family Support Coordinator in Airman & Family Readiness. They can provide non-clinical case management and support throughout your PCS process. EFMP-Family Support regularly organizes events, trips, and educational opportunities open to EFMP families. Contact your local A&FRC to speak with the EFMP-Family Support Coordinator DSN 632-5407 or commercial at +39 043 430 5407.

    What happens at an EFMP Screening?

    At your EFMP-Medical screening appointment, the Family Member Relocation Clearance Coordinator (FMRCC) or Special Needs Coordinator (SNC) will review your screening questionnaire, outpatient medical records and any supporting documentation, to determine if any family member meets the criteria for enrollment into EFMP. Please arrive at your local EFMP office with the following:

    • DD2792: One for each family member(s) identified with a special medical need
    • DD2792-1: All dependent(s) from birth to high school
    • IEP: Most current (if applicable)
    • Q-Code letter: Most current
    • AF2523: If newly coded or missing, one per family
    • DD2005: If newly coded or missing, one per adult

    What happens after the screening?

    Once a Facility Determination Inquiry (FDI) is submitted, the gaining base has 14 days to review.

    Authorization for Command Sponsorship

    If your family is approved to accompany the active duty member, each dependent will be listed on the PCS orders. Each dependent must then apply for a No-Fee Passport and Visa.

    Need help navigating the process?

    MyVector Travel Screening Questionnaire is the primary method of PCS applications.

  • Passports & Visas

    Bottom Line:

    DO NOT leave the U.S. without an Official / No-Fee Passport & Visa
    DO NOT ENTER ITALY until the start date of your Visa


    Once your U.S. No-Fee Passport or country of origin passport is ready, all Civilians, NAF employees and dependents must apply for an Italian Missione Visa (Type D) at your (current) Military Passport Office (embassy/consulate) before traveling to Italy. This visa will be affixed to the inside of your passport and used to apply for a Soggiorno upon arrival at Aviano. Take the original or certified documents with you:

    • Military ID Card front/back & PCS Orders
    • No-Fee Passport (must be signed before getting Visa)
    • Name Change Documents (Marriage/Divorce decrees)
    • 2 Recent Passport Photos

    Visas can take 2-4 weeks

    Tourist Passport

    Tourist Passports are required for leisure travel outside of the U.S. (or host nation) as well as travel throughout Europe once you arrive in Italy. It can take up to 8 weeks to process a tourist passport in Europe. Apply for a Tourist Passport prior to leaving the U.S. to avoid delays in travel!

    Apply for tourist passports at any U.S. Post Office or visit:

    Member is responsible for fees incurred to obtain a tourist passport.

    The 31st FW Passport Office

    The 31st FW Passport Office provides:

    • Passports (tourist, no-fee, official, diplomatic) for military, DoD civilians, and dependents of military & DoD civilians (not contractors).
    • Visas for official travel for military & DoD civilians & their dependents (not for tourist travel)
    • SSN cards for newborns, replacement, and name changes
    • Consular Report of Birth Abroad for newborns

    Visit: 31 FSS Passport Office for more information.

  • Book Lodging


    CONUS Temporary Lodging Expense (TLE) reimburses stateside DoD members for up to 3 nights of lodging and meals in government quarters prior to departing for Italy.

    Lodging Upon Arrival

    Temporary Lodging Facility (TLF) and Visiting Quarters: The Mountain View Lodge has 72 Visiting Quarters (VQ) facilities and 4 business suite. We also have suites that compliant with the American Disabilities Act (ADA).


    The TLF rooms have a living room area, fully equipped kitchen, a small laundry area, TV and DVD players, and Wi-Fi access.

    Temporary Lodging Allowance (TLA)

    TLA reimburses Airmen for overseas government lodging and meals in 10-night increments. Temporary Quarters Subsidy Allowance (TQSA) reimburses civilians for overseas government lodging and meals in 30-night increments.

    Length of Stay

    Active Duty - 30 days inbound and 10 days outbound. Extension is possible but you must contact housing at: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also go directly to the housing guidance booklets for more information.

    Civilian - 90 days inbound and 30 days outbound (make reservations in 30 day increments inbound and may request extension if more than 90 days is needed). Contact Civilian Personnel Office for more information.

    Make a Reservation ASAP Without Orders

    Who: DoD member, sponsor, or spouse can reserve a room. Credit card info is needed to confirm reservation.

    How: To request a room, email the Mountain View Lodge with: DoD member’s name, arrival date, how many family members, ages and number of children (if any), pets (if any), and contact info.

    When: Make reservations up to 12 months in advance without PCS orders (Orders are needed at check-in).

    Where: The Mountain View Lodge is conveniently located on the Flightline area of the base (Area F). It is close to the Commissary, BX, Club, and the Dragon Fitness Center. The Lodge offers a business center, ATM, maps of the local area, English/Italian speaking staff and convenient purchase of snacks, souvenirs, soft drinks, etc.

    NOTE: Delayed flight or problem arriving to the base? You must call The Mountain View Lodge if you are unable to check in on time, otherwise your room will be released.

    Pets & Lodging

    TLF does accept pets! There are 24 units for occupants PCSing with pets. If the units are occupied and non-pet rooms are available, you will not be issued a statement of non-availability if you have a pet and decide to stay off-base.

    • At check-in, you must present a rabies certification for your pets
    • Pets must always be on a leash
    • Lodging costs for pets are at your own expense
    • Nightly Pet Fee: $10.00/night, payable in advance
    • Pet Cleaning Fee: No cleaning fee unless there is damage
    • Kennels are available in the area
    • Limit of pets is 2

    Off-base Lodging

    Everyone must first try to secure lodging on-base. If there are no vacancies, you will be required to obtain a statement of non-availability prior to obtaining off-base lodging or risk not being eligible for temporary lodging allowance (TLA) reimbursement! Mountain View Lodge will make arrangements for you off-base and help secure lodging.

    For local Hotels & Motels please click here.

  • Book Travel

    When to Book Flights

    Once you receive travel orders, contact the nearest Traffic Management Office (TMO). All official travel will be arranged by TMO in accordance with DoD order of precedence. Additional travel information can be found on Defense Traffic Management Office website.

    Concurrent Travel Orders

    Dependent(s) must meet the following 2 conditions in order to travel with the sponsor:

    Otherwise, DoD members will travel unaccompanied and dependents will follow at a later date. If dependent travel will be delayed beyond 60 days, refer to Military Personnel Flight for active duty or AFPC for civilians to have your PCS orders amended.

    Deferred Travel Orders

    Deferred travel orders will be required if dependent travel will be delayed beyond 61+ days after the arrival of sponsor. Once the family members are ready to PCS and have been issued a No-Fee Passport & Italian Visa, the DoD member will receive orders authorizing dependent travel from the closest military installation on or within 60 days of “availability date” on orders. Contact that installation’s TMO to arrange family travel.

    Paying for Flights

    All official travel must be arranged by the TMO, Passenger Travel section. Reimbursement of travel costs may not be granted if you self-procure travel without proper authorization specifically stated on official travel orders.

    Individually Billed Account (IBA)

    With an IBA, DoD member will, use a Government Travel Card (GTC) to pay for flight plans made at the Commercial Travel Office (CTO). The DoD member will then claim reimbursement by filling out a travel voucher during in-processing in Italy.

    NOTE: CTO can book flights to/from alternate ports but you must pay any costs above your travel entitlement.

    Centrally Billed Account (CBA)

    Use of a Centrally Billed Account (CBA) is authorized when the traveler meets the IBA exemption criteria in the Government Travel Card Regulation DoDI 5154.31, Volume 4, paragraphs 040601 and 040602. Additionally, the use of CBA should be stated on the orders.

    NOTE: All authorized travel must go through TMO for review prior to going to CTO.

    Booking Flight & Ticketing Process

    All travel arrangements must be made through the Traffic Management Office (TMO) at your losing duty station.

    1. Determine your desired travel dates. Travel is from the airport nearest to your losing duty station (or location on orders) to the port of debarkation (arrival airport) on orders. TIP: Traveling with Pets? Pre-plan before going to Commercial Travel Office (CTO)
    2. Visit or contact your CTO (e.g. CWT, Sato Travel) with:
      • 2 copies of orders with dependents listed
      • Dependent No-Fee Passports with Italian Visas
      • Date of Birth (DOB) for each passenger
      • NOTE: To get tickets, dependents names on no-fee passports and PCS orders must be an exact match
      • NOTE: Infants will be given their own seat
    3. Provide the CTO with an email and point of contact
    4. The CTO will email your reservation (It is not a ticket)

    Preparing for Flight Day

    Ask your airline if you can carry certain childcare items onto the plane (i.e. strollers, pack-n-plays, and car seats)

    • Hand-carry medical, dental, and school records
    • Hand-carry important family documents
    • Hand-carry pet documentation, pet food and supplies
    • Ensure you have contact info for your overseas sponsor, hotel, etc.
    • Sign up for free call/message apps on phone/tablet
    • Bring an International adapters (great for overseas layovers)

    Arriving in Italy

    The ITT Patriot Shuttle can transport members to on- or off-base locations, and is available 24/7. Reservations must be made online at least 2 business days in advance; a late fee will be assessed for bookings made inside of 2 business days. For more details & to book:

    NOTE: Visa, MasterCard, American Express and GTC are accepted for payment. GTC is reimbursable on travel voucher. Keep your receipts.

  • Traveling with Pets

    Pets are a Privilege

    Traveling with pets requires a lot of pre-planning. Don’t forget to connect with your sponsors support if you need it. Just remember that everyone’s travel experience with pets is different.

    We all love our pets like family, but remember that bringing pets to Italy is a privilege, not an entitlement. All costs associated with pet travel are at your expense.

    Per the Aviano Noncombatant Evacuation Operations (NEO) plan, only 2 pets are considered for transport in the event of a NEO. Pets are identified as Dogs and Cats only. Please be aware of this prior to your PCS to Italy. Members will assume the risk if they choose to bring more than 2 pets to Italy.

    Pet Travel Documentation

    Traveling from other EU country

    Pet Passport & Health Certificate

    Flying from United States
    • 15-code microchip: Required for dogs and cats
    • Rabies Vaccination: Must be administered more than 20 full days (but less than 12 months) before flying
    • DD Form 2209: Dual-language health certificate from a military or USDA certified veterinarian. Must be dated within 10 days of arrival in Italy and in blue ink

    Visit the USDA Pet Travel website for the most up to date health requirements.

    TIP: A Leptospirosis vaccination is highly recommended for any dog that commonly goes outside, even just to go to the bathroom in the backyard.

    Pet Travel & Restrictions

    Breeds: Check with the airlines to see if for guidance related to any restrictions they may have.

    Kennel (checked or cargo): Pets need airline-approved, hard cages with screw-bolt closures, breathing holes on all sides, room to stand up, turn around and lie down, water and food dishes.

    • Visit International Air Transport Association for pet size and kennel requirements. Certain breeds/sizes require custom crates (~$250). Ensure connecting flights can handle pet crate size.

    Temperature: Airlines won’t let pets travel as checked bag or cargo if it’s too hot/cold on flight day. Have a plan B.

    Airports & Layovers: For layovers in other countries, know each country’s pet regulations before booking flights.

    • Avoid layovers in UK as they quarantine pets.
    • Large pets might not be able to fly to Venice (VCE, Marco Polo Airport).
    • Ask CTO about flying into Verona, Italy or Milano Malpensa, Italy.

    Animal Shippers: Based on breed/size, you may have to ship your pet separately (~$2000). See International Pet and Animal Transportation Association shippers.

    Delta Airlines Pet Transportation Policy

    Effective October 16, 2018

    Delta Airlines has modified their policy on the transportation of live animals. During any time the animal will be in any station during transport, temperature will not exceed 80°F (27°C) or go below 20°F (-7°C). This includes the temperature at any time during travel (origin/transit/destination). Travelers are also limited to ONE connection if traveling with pets as checked baggage. This change applies to Delta and their partner airlines (Air France, Alitalia, KLM, Korean Air, Aeromexico, Virgin Atlantic, and Virgin Australia). There are no exceptions to their policies.

    For additional information, please visit the Delta website. We all love our pets like family, but remember that bringing pets to Italy is a privilege, not an entitlement.

    All costs associated with pet travel are at your expense.

    Commercial Travel Office (CTO)

    1. Pre-Plan: The Contract Travel Office, (e.g. CWT, Sato Travel), does not book pet flights, but they can book you on a pet-friendly flight with a contracted airlines or another U.S. Flag Carrier (as required by Fly America Act). Research dates and U.S. Flag Carriers that can fly your pet:
      • Use the City Pairs Search Tool to find the airline contracted to fly you to Venice (VCE). Stop by CTO to learn other possible U.S. Flag Carrier options.
      • Research airline pet policies/military exceptions.
      • Call the airline. Tell them you are on military orders and you want to check a pet. Write down flights and dates with available pet space.
    2. Visit CTO: Book flights with CTO after confirming the airline (and partner airlines) can fly your pet overseas. Bring pet-friendly flight options to CTO with: Pet breed, sex, age, cage dimensions and combined weight of pet with the cage.

    Commercial airline doesn’t have pet space? Ask CTO if other U.S. Flag Carriers have pet space.

  • Shipping Household Goods (HHG)

    Traffic Management Office

    Capt A. Barbarisi
    Area F, Flight Line, Bldg 1413
    Consolidated Support Center
    Aviano AB, APO, AE 09602

    Phone: 011-39-0434-30-1709/6017
    Phone (DSN): 314-632-1709/6017

    Mon, Tues, Wed, Fri: 9 a.m. - 3 p.m.
    Thurs: 9 a.m. - 2 p.m.
    Every 3rd Thurs: 9 a.m. - 12 p.m.
    Sat & Sun: Closed

    What are you allowed to bring?

    Your PCS orders authorizes you to ship your Household Goods (HHG) at the government’s expense. There is a weight limit based on your rank and family status.

    You can check your weight allowances and estimate the weight of your HHG before you start to setup your move. Any overages on your approved weight will be your financial responsibility, so make sure to stay within your authorized weight allowance. Note: Shipment of Alcoholic beverages (liquors/wines) are limited to 1 liter per adult person; Shipping of any kind of weapon is prohibited; Personnel assigned to Aviano AB are NOT authorized shipment of any Off-Road vehicle. Review Pass and Registration Motorcycle requirements before attemting to ship.

    Arranging Household Good Shipments

    Once you receive your orders, you should begin to plan what items you will take in your unaccompanied baggage, in your HHG shipment and what might need to go into permanent storage.

    Italian homes are not as small as you would expect, but most do not have closets or much storage space. Consider putting large appliances in government storage since the Air Force lends families major appliances (depending on availability) once in Italy.

    Start an Inventory List

    Valuable Household Goods: If it is not listed specifically on your mover’s inventory form, it does not exist. Before packing day, create an inventory of all valuable household goods listing the item, brand, model and serial number. Ensure the moving company includes your valuable items list on their inventory forms before you sign off on the sheet.

    HHG Video & Pictures: State the date in videos or show the date in photos.

    Packing Day: Organize valuable items in one area and explain that all of those items must be listed on inventory sheets in order for you to sign off on your paperwork. List any damage done to your home or property during packing before signing paperwork.

    TIP: Put all the items that you do not want packed up in a separate bedroom or closet.

    Personally Procured Move (PPM)

    Members can drive a portion of their HHG or Mail some items to their overseas APO Box before arriving. Initiate PPM shipment with your local TMO before driving or mailing your HHG. Members driving must obtain certified weight tickets showing full, and empty weight. Submit postal receipt or weight tickets and your PPM documents with a copy of your Orders to Aviano TMO to initiate reimbursement. Your claims will not be submitted untill all HHG/UB has been delivered. Total reimbursement will not exceed the Government Constructed Cost (GCC).

    Special HHG Considerations

    • Airmen in Dorms: Allotted 500 pounds Unaccompanied Baggage (UB) or 10% Joint Federal Travel Regulations (JFTR) weight allowance.
    • Deferred Dependents: Orders must reflect delayed reporting of dependents with physical address, and Aviano Housing Memo required to ship family HHG.
    • “All Others Tour”: Family members remaining in U.S. may store/ship goods to a new location if DoD member is authorized to move dependents from permanent duty station to new location on orders.
    • Newlyweds: To ship from additional location beyond a 50 mile radius of duty station, orders must reflect spouse physical address or an amendment to orders must be obtained to reflect HHG location.
    • Shipments After Arrival: You are allowed HHG shipment if you have 12 months left on tour, and did not ship any HHG.

    Service Member and/or Spouse Pro-Gear

    Pro-gear is work-related equipment. It must be completely separated from the rest of your items so that they can be packed, marked and weighed separately. These items are not included in the total weight of household goods.

    What is considered pro-gear? Services members are authorized: 2,000+ lbs. and spouses are authorized 500+ lbs.

    Unaccompanied Baggage (UB)

    This is an air freight shipment. These are the smaller household electronics, kitchen appliances and household goods you’ll want to have just as you move into your new home overseas.

    It takes about 6 weeks to ship your UB and about 4-5 weeks to move into a house.

    Consider packing:

    • Kitchen: Dishes, pots/pans, mixing bowls, casserole dish, cutting board, chopping knife, silverware, strainer, wine/beer opener, paper towels, plastic ware, cooking utensils, kitchen towels.
    • Bath: Rugs, towels, washcloths, hand towels, workout towels, toilet paper, plastic shower curtains (keep cool air inside hall/bedrooms by hanging a shower curtain in the hall doorway).
    • Bed: Pillows, sheets, air mattress, mattress cover, rugs, clothes, hangers.
    • Other: Bicycle (a must for getting around easily) and gear, dual-voltage electronics (e.g. smaller TV & DVD player).
  • Shipping Vehicle

    Prep Your Vehicle for Shipment

    Military members are authorized one Personally Operated Vehicle (POV) shipment at government expense. If married to another military member, then each are entitled to ship a POV at government expense.

    • Gas Tank: Gas tank must be exactly 1/4 full or less when you turn in your vehicle or they will turn away your car.
    • Maintenance: Change old batteries, tires, oil and do general car maintenance before shipping.
    • Clean & Wash: Clean the inside and outside of your vehicle very well a day or so before shipping.
    • Photos & Video: Take clear photos and video of each angle of the exterior and interior of your vehicle, especially: front/rear bumper, underside, roof, wheels, antennas, navigation/tech screens, & pre-existing damage.
    • Remove Personal Items: Take out any personal items or accessories before dropping off your vehicle.
    • Safety Vehicle Recall: It is important to verify there are no open safety vehicle recalls. To identify this it is best to contact an official dealer. Shipping may be terminated if there is a safety recall that has not been addressed.

    Vehicle Storage
    Vehicle storage is not authorized unless specifically stated in orders.

    Ship Your Personally Operated Vehicle (POV)

    To ship your POV overseas, you will need to drop off your vehicle at a Vehicle Processing Center (VPC). To make appointments, learn about shipping, or track your POV shipment, visit PCS My POV.

    To Ship

    1. Make an appointment online to drop off your POV
    2. Clean and prepare your car for drop off
    3. Bring all necessary documents to your appointment:
      • 2 Copies of your shipping forms
      • 1 copy of your PCS Orders
      • Military or valid government ID
      • Proof of vehicle ownership, vehicle must be in DoD member’s name
      • Power of Attorney (POA) if DoD Member is not present for POV drop off
    4. Complete pre-inspection at VPC entrance gate
    5. Check-in at VPC to have your documents reviewed
    6. Complete vehicle inspection with VPC inspector
      • The inspection form is your proof as to the condition of your vehicle prior to shipment. Ensure that it is accurate. Don’t feel rushed by inspectors.
    7. Keep your shipping summary and inspection forms - you’ll need them to pick up your vehicle at the overseas VPC.
  • Set Up Overseas P.O. Box

    P.O. Box

    When stationed overseas, DoD members are authorized a free U.S. Postal Service (USPS) mail box on base and they share it with their dependents. The Aviano Post Office offers the same services and rates as U.S. Post Offices. Sign Up for a P.O. Box: Inbound DoD members within 30 days of reporting to Aviano may request a P.O. Box. Your sponsor or unit representative can request a P.O. Box for you online, through e-mail, or by visiting the Post Office in person.

    Online: Temporarily Disabled

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    They will need:

    • Copy of your orders
    • Your DoD ID number

    Address Change

    Submit a change of address before traveling to avoid delays with forwarding bills and mail.

    Upon Arrival

    DoD Members must come to the Post Office in person to receive P.O Box combination once they arrive to Aviano AB.

    APO Mail Service

    When using USPS on installation, sending mail or packages back home takes 10-14 days with priority or first class service.

    Hours of Operation

    Parcel Pick Up Window
    Monday-Friday: 10 a.m. – 6 p.m.
    Saturday: 10 a.m. – 2 p.m.

    Mailing Out
    Monday-Friday: 10 a.m. – 5 p.m.
    Saturday: 10 a.m. – 2 p.m.

    Customer Service Desk
    Monday-Friday: 10 a.m. – 4 p.m.

    Official Mail
    Monday-Friday: 10 a.m. – 4 p.m.

    Finance Lobby
    Monday-Friday: 9 a.m. – 5 p.m.

    Hours may vary during holidays. Check the Aviano App for the most up to date information.

  • Child Care & Youth Programs Prep

    Before PCSing, get a head start on your family’s Child and Youth Programs (CYP) registration and school registration. This will be a big help to you once you’re overseas - trust us, we know! There’s a lot going on when you first arrive. Military families may request child care by visiting

    Priority Care

    Aviano Air Base has established priorities for child care based on DoD requirements.

    • Priority 1: Child Development Center (CDC) and School Age Program (SAP) employees, Single & Dual Military Families (military married to military) and Reservists on active duty (with a family status Single Parent/Dual Military)
    • Priority 2: Single and Dual Military or Command Sponsored DoD Civilians with a full-time non-military working spouse (working 20 hours per week or is a full-time student)
    • Priority 3: Families with an unemployed spouse


    Dependent children, 6 weeks old to 12 years of age, of active duty personnel, DoD civilian personnel, reservists on active duty or during inactive duty training, DoD contractors and Coast Guard personnel assigned to or living on the installation, are eligible to use the Child and Youth Program services.

    Child Care for PCS Program

    The Air Force Aid Society program offers Air Force families up to 20 hours of free child care per child on a space available basis within 60 days of arrival or departure to/from the base.

    Early Reservations: Are highly recommended because slots fill up quickly. Reservations may be made up to 4 weeks in advance by the parent or sponsor of incoming personnel.

    Voucher Required: To receive the care for free, a PCS child care voucher must be obtained from the Airman and Family Readiness Center and be provided to youth programs.

    Request for care:
    Registration forms for CYP programs can be found at:
    More info can be found at:

    Child Development Services

    Aviano Air Base operates 2 Child Development Centers. Both centers are DoD certified offering quality & early childhood programming for your children, specializing in learning through play. Enrollment is available on a priority basis for children 6 weeks to 5 years old.

    Child Development Center
    6 weeks to 5 years old

    Programs Offered
    Full time, hourly, part day pre-school, PCS Care, Give parents a Break, Kids Night out/Parents Night Out. Part-day Pre-School is offered at the Area F facility.

    Registration Forms Required
    School Age Care

    Kindergarten to 6th Grade

    Programs Offered
    For youth in Kindergarten to 6th grade. This program is accredited by the Council on Accreditation (COA) and provides care before and after school and all day on non-school days.

    Registration Forms Required

    Open Recreation
    9 to 13 years old

    Programs Offered
    Open Recreations offers Boys & Girls Club and 4-H programs, field trips and activities after school, expanded hours and programs during non-school days.

    Registration Forms Required
    • Open Recreation Membership Packet
    • Current Immunizations [Most current Flu Shot]
    Teen Center
    13 to 18 years old

    Programs Offered
    For teens ages 13 to 18 years old, they offer Boys & Girls Club and 4-H programs, field trips and activities after school, expanded hours and programs during non-school days.

    Registration Forms Required
    • Teen Center Membership Packet
    • Current Immunizations (most current flu shot)
    • More information available here:
    Youth Sports
    3 to 18 years old

    Programs Offered
    Basketball, baseball/softball, soccer, and flag football for youth ages 5-18. We also offer smart start programs for ages 3-4 to include t-ball, basketball, football and soccer. All youth must have a current physical on file and up to date immunizations prior to registration. Volunteer coaches are always needed!

    Registration Forms Required
  • School Registration Prep

    Aviano Elementary School
    Sure Start, PSCD Program, Grades K- 5
    Phone: +39-0434-30-5616
    DSN: 632-5677

    Aviano Middle High School
    Grades 6-12
    Phone: +39 (0434-30-5877)
    DSN: 632-5677

    Registration Material

    Enrollment Packet
    Inbound DoD members must visit the Registrar’s Office to complete the school registration process. Before you go, print and complete the registration forms for the DoDEA High School, the Middle School, and/or the Elementary School.

    Other Required Documents

    • ID
    • PCS Orders with family members names listed
    • Children’s birth certificates [kindergarten & 1st grade only]
    • Children’s passports [high school students only]
    • Immunization records [Current flu shot]
    • Copy of previous school records
    • Copy of standardized test scores
    • DoDEA-620 Student Registration Form
    • F4 ESL Forms
    • DoDEA-700 & 700A Consent Form
    • DoDEA Form 1002 Request for Student School Records
    • DoDEA 2942.0-M-F1 Student Health Form
    • School Transportation Form

    If applicable:

    • Copy of Individual Education Plan (IEP) & 504 Plan
    • Sports physical for athletic activities (6th-12th only)

    Want to submit forms early?

    Your Aviano DoDEA school will accept registration packet(s) prior to arriving to Italy via email. DO NOT send passport/birth certificates over email. Parents must hand carry orders, birth certificates, and other applicable documents into school registrar office. More information:

    Obtain copies of immunization records from outbound base or at the KIOSK in the 31 MDG immunization clinic.

    Sure Start

    Sure Start is a full day preschool program that serves military children and families living overseas. More information: Aviano DoDEA Sure Start

    School Liaison Office (SLO)

    Rachael Rutland
    Phone: 011+39-0434-30-6084
    DSN: 314-632-6084
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
    School Liasons can help with:
    • School Enrollment Assistance: Connect with your School Liaison before and after you move.
    • Link between Schools, Families, & Command: School Liaisons are subject matter resource experts for grades K-12 and can help address educational issues and needs.
    • Homeschool Support: School Liaisons provide homeschooled families with information regarding federal and local policies along with educational opportunities.
    • Italian School Support: School Liaisons help families navigate the Italian school system.
    School Liaisons can also provide families with educational resources such as:
    • EFMP and developmental intervention resources
    • Child & Youth Behavioral Program led by MFLCs
    • Elementary and Adolescent Support Counselors

    Italian School

    A list of local Italian Schools can be found here: Italian Local Schools

    Registering in Italian Schools
    • You are highly encouraged to contact the Aviano School Liaison for assistance in enrolling your child into Italian School
    • Italian public school requires registration at the district office
    • Italian private school registration is completed at the school

    Types of Italian Schools
    • Nido (Infants & Toddlers)
    • Scuola/Asilo Materna (Preschool & Kindergarten)
    • Scuola Elementare (Elementary)
    • Scuola Media (Middle school)

    Italian Preschool (Asilo)
    • Many parents send their 3 to 5 year olds to off-installation preschools called Asilos.
    • Asilos are low cost and your little one will pick up Italian quickly.
    • Asilos are residency based. Once you secure a home, you may enroll.
    • Please contact the Aviano SL to get a list of Asilos available in your area.
    • Scuola Superiore (High school)
    Italian Public + Private Care and Education Guide
    Looking to enroll your kiddo in the local Italian schools? Check out this guide!


    There is an Aviano homeschooling group led by military spouses. This group offers local resources, support, meet ups, and more. Contact the School Liaison for more information.

  • Legal Services

    Staff Judge Advocate (SJA) & Legal Office

    From international law to tax centers and Legal Offices, the Office of the Staff Judge Advocate provides legal services to commanders and their staff, military law enforcement, Airmen, retirees, civilian employees, and their families. Legal assistance attorneys serving in the Aviano Legal Office also have the additional dimension of hands-on experience in Italian law.

    Legal Services

    Walk-in services for Power of Attorneys and Notaries are available. The legal office offers appointments on variety of topics to include, but not limited to the following examples:

    • Wills [Must complete the Will worksheet]
    • Advance medical directives and health care powers of attorney [POA]
    • Debt collection/credit reporting problems
    • Identity theft
    • Service Members Civil Relief Act (SCRA)
    • Immigration and Naturalization
    • Separation and divorce counseling
    • Italian legal issues such as traffic tickets
    • During the tax season, the Legal Assistance Office operates a Tax Center

    What is SCRA?

    In 2003, President Bush signed the Service Members Civil Relief Act (SCRA) into law which replaced and expanded the former Soldiers and Sailors Civil Relief Act (SSCRA) from 1940.

    The SCRA offers many protections to activity duty service members ranging from mortgages to interest rates. The SCRA can come into play in matters relating to:

    • Banking
    • Foreclosures & Mortgages
    • Auto loans
    • Leases & Contracts
    • Legal Proceedings
    • Family Law Considerations
    • Taxation
    • Voting

    For a summary of SCRA protections visit: Military OneSource
    For more detailed examples of SCRA protections, visit: Military Officer’s Association of America (MOAA)

  • Cell Phones & Keeping in Touch

    Use Your Phone from Home

    Italy uses GMA technology, like AT&T or T-Mobile phones stateside. Other U.S. carriers, like Verizon, largely use CDMA technology but offer GMA phones to international travelers. If your phone operates on GMA technology you can probably replace the SIM card and use it in Italy.

    UNLOCK your phone prior to coming: Call your carrier to make sure your GMA enabled phone is “unlocked” before traveling overseas.

    Tip: Try to avoid monthly plans as they do not have a military clause.

    Major Italian Cell Phone Providers: Vodafone, TIM, Wind

    Cell Phone Plans

    • Pay-as-you-go are called “Ricaricabile” plans
    • Plans are renewed every 4 weeks [Not monthly]
    • Set up an online account to view/change your plan
    • Carriers offer U.S. calling plans
    • Pay more into your account & avoid SIM card fees
    • When you buy a plan, deactivate voicemail and SMS missed call notifications to avoid charges
    • Translate all text messages to ensure you are not getting charged for extra services

    Wireless Store at BX

    The BX has a cell phone and internet store with bilingual Italian employees that can help you choose a cell phone carrier and internet provider. You might find a wider range of options at local providers on the economy.

    To sign up for a plan, bring:

    Keep in Touch with Family Back Home

    There are a number of free or inexpensive ways to stay in touch with family and friends in another country.
    • iPhone iMessage/Facetime [Free texts & video calls]
    • WhatsApp [Free texts, calls & very popular]
    • Facebook Messenger [Free texts and calls]
    • Skype [Free chats & video calls]
    • Magic Jack App [Free/$ voice calls & U.S. number]
    • Vonage [Costs $, U.S. number & voice calls]

    NOTE: For apps to work, add “+” before Country Code

  • Credit Cards

    Credit Cards: Chip Technology

    Chip cards have a metallic computer chip imbedded in the card which creates a unique transaction code for each purchase. Unlike a chip card, traditional cards have magnetic strips that store the same customer data which is used for every transaction. Whereas data stolen from a traditional card can be reused, chip card data cannot.

    Request chip credit and debit cards from your bank before arrival for easier transactions on the economy. Currently, there are 2 types of chip cards:

    • Chip and Pin Cards (Europe):Insert card into machine (rather than swipe) and input pin code.
    • Chip and Signature (U.S.): These can be used just like a chip and pin card, but you must sign a receipt before the transaction is complete.

      NOTE: Most retail establishments and hotels in Europe accept traditional magnetic credit cards. However, some stand-alone kiosks may accept only chip and pin cards (rather than chip and signature or traditional cards).

      TIP: Some banks will allow you to set up a PIN on chip credit cards and can be used in European credit card readers.

    Reduced Interest Rates

    When deployed or on PCS Orders, Active Duty members may be eligible for reduced interest rates on credit cards. Contact your bank to ask about reduced rates.

    Foreign Transaction Fees

    When deployed or with a copy of OCONUS PCS Orders, some banks will eliminate the foreign currency transaction fee on credit and/or debit cards (usually 1-2% of purchase price). Contact your bank to learn more.