General Information

The Military Personnel Flight (MPF) provides support to the 31st Fighter Wing Aviano Air Base Mission, Airmen and their families.

When contacting the MPF's main line at DSN: 632-5404/Comm: 0434-30-5404 please choose from the following options:

Commander's Support Staff = Option 2

For Customer Support = Option 3

For the Passport Office = Option 3

CAC Appointments

Scheduled appointments will be from 0800-1200 and 1400-1800. See below for the link to schedule appointments.

** Members should continue to visit their CSS prior to the MPF for all services except ID Cards and Passports**

Aviano Lanes Grill

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Force Management

Contact this section for assistance with enlisted/officer performance report and awards/decorations inquiries.

Career Development

  • Assignments

    Contact this section for assistance with
    assignments, PCS orders/amendments
    (Outbound Only) and Out-processing.

  • Separations and Retirements

    Contact this section for assistance with
    separation/retirement applications and packages.
  • Promotions

    Contact this section for assistance with
    promotions, demotions, and WAPS testing
  • Retentions and DEROS

    Contact this section for assistance with
    DEROS, reenlistments/extensions,
    Selective Reenlistment Bonus,
    and Career Job Reservations

Customer Support


Contact this section for assistance with Common Access Card (CAC), pin resets, retiree/dependent ID cards, command sponsorship, and amendments (Inbound Only)

If your CAC, dependent ID, or retiree ID card is expiring within 30 days, you can make an appointment through the ID Card Office Online (IDCO).

How to make an Appointment

  • 1. Click the IDCO Appointment Scheduler (See below)
  • 2. Under Site Locator & Appointments, click Continue
  • 3. Under Show Locations Near, type Aviano and click Search
  • 4. Click MORE INFO for Aviano Option
  • 5. Read MORE SITE INFO
  • 6. Click Schedule An Appointment

Email for Customer Support

IDCO Appointment Scheduler

DEERS/RAPIDS Services during COVID-19

The DEERS Office will only service personnel that meets the criteria below:

- Replace expired CAC
- Replacing lost/stolen CACs
- CAC Pin Resets

Dependent ID Card Renewals are completed remotely by e-mail.

DEERS Enrollment and DEERS Updates are accomplished remotely by e-mail to the org box.

Passport Office

Contact this section for assistance with U.S. Official/Tourist Passports,
Visas, Report of U.S. Birth, and U.S. Citizenship

To schedule an appointment please call or email us:

Contact Us



MPF Hours

Monday - Friday
7:00 am - 12:00 pm (Walk-In Hours)
*Closed every 3rd Thurs. each month*
Saturday, Sunday, U.S. Holidays, Family Days

Monday - Friday CAC Appointments:
Scheduled appointments
9:00 am – 12:00 pm & 1:00 pm - 4:00pm

Passport Office Hours

Mon – Tues (Appointments only)
9:00 am – 12:00 pm and 1:00 pm – 4:00 pm
Thurs – Fri (Walk-Ins Only)
9:00 am – 12:00 pm and 1:00 pm – 4:00 pm


Via Pordenone,
52, 33080 Aviano PN, Italy
Building 1403
(Consolidated Support Center)

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31 FSS

31st Force Support Squadron
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