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General Information

The Military Personnel Flight (MPF) provides support to the 31st Fighter Wing Aviano Air Base Mission, Airmen and their families.

When contacting the MPF's main line at DSN: 632-5404/Comm: 0434-30-5404 please choose from the following options:

Commander's Support Staff = Option 2

For Customer Support = Option 3

For the Passport Office = Option 3

Starting November 7th, 2022 daily ID card appointments will start at 9:30 a.m

Beginning on November 7th, 2022, MPF will start daily ID Card Appointments at 9:30 a.m. This change will be in order to better assist all customers that come in during daily walk-in hours, 0730-0830 Monday - Friday.

Appointments are available at make separate appointments for each family member/sponsor requiring a new ID)

Please note, the minimum age for dependents to receive ID Cards has changed from 14 years of age to 10 years of age. If you have any questions please contact MPF at 632-5404.

CAC Appointments

Effective January 31st, 2022:

Scheduled appointments will be M-F from 8:30AM-3:30PM.
Walk-ins: 7:30AM-8:30AM

See below for the link to schedule appointments.

** Members should continue to visit their CSS prior to the MPF for all services except ID Cards and Passports**

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Did You Know Videos

How to videos on various areas of the Military Personnel Flight! Check out these videos to help you.

Did you know, that all Dependent ID Card Requests are processed Virtually?

Did you know, Sponsors can obtain a DD 1172 Form through IDCO?

Did you know, How to Schedule an ID Card Appointment through IDCO?

Force Management

Contact this section for assistance with enlisted/officer performance report and awards/decorations inquiries.

Career Development

  • Assignments

    Contact this section for assistance with
    assignments, PCS orders/amendments
    (Outbound Only) and Out-processing.

  • Separations and Retirements

    Contact this section for assistance with
    separation/retirement applications and packages.
  • Promotions

    Contact this section for assistance with
    promotions, demotions, and WAPS testing
  • Retentions and DEROS

    Contact this section for assistance with
    DEROS, reenlistments/extensions,
    Selective Reenlistment Bonus,
    and Career Job Reservations

Customer Support


Contact this section for assistance with Common Access Card (CAC), pin resets, retiree/dependent ID cards, command sponsorship, and amendments (Inbound Only)

If your CAC, dependent ID, or retiree ID card is expiring within 30 days, you can make an appointment through the ID Card Office Online (IDCO).

How to make an Appointment

  • 1. Click the IDCO Appointment Scheduler (See below)
  • 2. Under Site Locator & Appointments, click Continue
  • 3. Under Show Locations Near, type Aviano and click Search
  • 4. Click MORE INFO for Aviano Option
  • 5. Read MORE SITE INFO
  • 6. Click Schedule An Appointment

Email for Customer Support

IDCO Appointment Scheduler

CAC Replacement Guide

Passport Office

Contact this section for assistance with U.S. Official/Tourist Passports,
Visas, Report of U.S. Birth, and U.S. Citizenship

To schedule an appointment please call or email us:

Contact Us



MPF Hours

Mon - Fri:
7:30AM - 3:30PM

CAC Appointments:
Scheduled appointments will be M-F from 8:30AM-3:30PM.
Walk-ins: 7:30AM-8:30AM

Every 3rd Tues. after 12PM

Saturday, Sunday, U.S. Holidays, Family Days

Passport Office Hours

Mon – Tues (Appointments only)
9:00 am – 12:00 pm and 1:00 pm – 4:00 pm
Thurs – Fri (Walk-Ins Only)
10:00 am – 12:00 pm and 1:30 pm – 3:30 pm

Office closes at 12PM every third Tuesday due to mandatory training

Wednesdays, Weekends, US Holidays & Family Days


Via Pordenone,
52, 33080 Aviano PN, Italy
Building 1403
(Consolidated Support Center)

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