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Upon Arrival

Everything you need to know upon arriving at Aviano.

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Before Arrival


Upon Arrival


After Arrival




Aviano Directory
  • Transport from the Airport

    Transportation from Venice Marco Polo Airport (VCE)

    Transportation from VCE airport to the installation should be pre-discussed between the inbound DoD member and sponsor. Due to vehicle sizes, sponsors may not have room for inbound DoD member, their families, pet and luggage. There are a few options if your sponsor is not able to provide transportation from the airport.

    Arriving during Army Airport Shuttle service hours:

    There is a Military Community Liaison Office managed by Vicenza Army Base that can provide support to all service members arriving into the Venice Macro Polo airport. To reach them:

    • Go through the customs doors, turn right, and walk 75 feet. Look for a sign on the floor that says, “USA DoD Personnel”.
    • Military Community Liaison Office is on the right.
    • The Airport Liaison can direct you to Aviano Patriot Shuttle Services, telephones, and more.
    • They are open Monday to Friday from 8:30 a.m. - 6:00 p.m. and on weekends from 8:30 a.m. - 3:00 p.m.

    ITT Patriot Shuttle (online reservation required)

    Reservations must be booked at least 2 business days in advance at: A late fee will be assessed for any reservation made less than 2 business days in advance.

    • Notify ITT ASAP of any changes to travel plans via email: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone: 011+39 043-430-3107
    • Visa, MasterCard, American Express and GTC can be used for payment; GTC is reimbursable on travel voucher
    • It takes approximately 45 minutes to go through customs, schedule shuttle accordingly
    • Pets: Allow an additional 1 hour minimum to clear customs, schedule shuttle accordingly
    • 24/7 service available
    • NOTE: The ITT Patriot Shuttle can transport to on or off base destinations.

    Private Taxi/Shuttle Service

    Inbound DoD members and/or their sponsors can arrange a private taxi or shuttle service to pick up an inbound DoD member from the airport. Fees charged for this type of service are reimbursable.

    A1 Aviano Tax: +39 328-365-5788
    Gant Agostino: +39 338-567-7910
    Pordenone Taxi: +39 0434-520240 or 0434-521469

    Transportation with Pets

    It takes around 1 hour to clear customs; schedule shuttle/taxi time accordingly. No matter which transportation option you choose to get to Aviano from the Airport, be sure to mention you are traveling with a pet. If booking the Patriot Shuttle, simply indicate this in your booking notes.

    Note: any pet transportation fees incurred are non-reimbursable. The Patriot Shuttle does not charge any additional fees for your pet.

    Transportation to Off-Base Lodging

    Taxis are not allowed on base. Pick up point is outside the South Gate at the Visitor Center. The Mountain View Lodge is within walking distance of the gate at approximately 25 miles.

    Keep your receipts!

    Car Rental

    Upon arriving to Aviano, you may need or choose to rent a vehicle. This will help when looking for homes, settling in, or exploring the area while you wait for your car to arrive. Below are a list of car rental places to get you started. They are not endorsed or affiliated with Aviano Air Base. You will need a current driver’s license and an international driver’s license. On-Base Rental

    • Europcar: +39 0434-66-8719 [Area F BX]

    Aviano Rental

    • Economy Rental: +39 0434-66-1155
    • Miotti SRL: +39 0434-66-1362

    Pordenone Rental

    • Avis: +39 0434-21925
    • Hertz: +39 0434-52-0200

    Venice Marco Polo Airport Rental

    • Autoeuropa: +39 041-541-6638
    • Avis: +39 041-547-5030
    • Europcar Italia: +39 041-547-5654
    • Hertz: +39 041-541-6075
    • Locauto Rent: +39 041-541-6737
    • Maggiore: +39 041-541-5040
    • Sixt: +39 041-541-5570
  • Newcomer's Orientation & In-Processing

    Arrival & Sign-In

    All newly arrived DoD members must report to their respective squadron Command Support Staff (CSS) within 24hrs (1 duty day) of arrival in country. They will provide in-processing checklists and agendas.

    All overseas locations require members to be prepared in the event of an emergency situation. All military members with dependents and/or pets and all US civilians assigned to Aviano are required to maintain a NEO binder and a 72-hr kit in the event that Noncombatants are evacuated from the base. Upon in-processing with your unit, you will receive more information from your Unit NEO Warden.

    Welcome & In-Processing Schedule

    1. All military and self-sponsored civilians must attend the Wyvern Welcome (Base Newcomers Orientation and In-Processing); Spouses are highly encouraged to attend.
      Contact A&FRC for the location due to COVID-19 restrictions. CIV 0434-30-5407 DSN 632-5407
    2. Benvenuti (Welcome) Tour
    3. For in-processing/ requirements/ documents please click here:

    Handouts Available:

    • A&FRC Newcomer’s Worksheet
    • Codice Fiscale
    • 31 FW Mission/Vision
    • Pass & Registration
    • Soggiorno
    • TRICARE Enrollment Information
    • Housing
    • Individual Protective Equipment (IPE)

    EFMP-Family Support

    Stay in touch with your gaining EFMP-Family Support Coordinator at the Airman & Family Readiness Center. They can provide non-clinical case management and support throughout your PCS process. EFMP-Family Support regularly organizes events, trips, and educational opportunities open to EFMP families. Contact your local A&FRC to speak with the EFMP-Family Support Coordinator.

    Find us on Facebook at: Aviano AB EFMP FS. Our FB is a is closed group, you will need to request an invitation to join and may be asked questions before being permitted to join.

  • Travel Allowance

    Submitting Travel Voucher

    Members are responsible for filing their PCS travel voucher in E-Finance:

    Once your package is created, select “Briefings” from the left navigation column to access the Aviano eFinance Guide.

    • Dislocation Allowance (DLA)
      DLA covers part of the cost of moving. DLA is based on rank/dependency status and if dependents relocate.
    • Temporary Lodging Expense (TLE)
      TLE reimburses up to 5 days of CONUS Permanent Duty Station government lodging & meals during a PCS. Non-availability statement required if lodged off base. Receipt required.
    • Reimbursable Expenses
      Reimbursable expenses may include flights, mileage and tolls to airport or to ship POV, or approved excess baggage fees. Keep receipts! Expenses associated with rental cars or pet travel are not reimbursable. Personally procured move expenses can be claimed with TMO.
    • Temporary Lodging Allowance (TLA)
      TLA reimburses Airmen for OCONUS government lodging and meals during a PCS. Non-availability statement required if staying off base. TLA is a reimbursed through military pay.

    How to pay for all the travel?

    If your family needs financial assistance to help pay for travel expenses before you are reimbursed, check out these options:

    Government Travel Card (GTC)

    • All Airmen on official government travel will be issued a GTC for permissible expenses while on official travel orders. GTCs may not be used while on leave status.
    • Unpaid GTC bills charge a $29 late payment fee after it becomes 60 days delinquent. Unpaid GTC bills can impact an Airman’s personal credit score. Consult the unit’s Agency Program Coordinator for details and to be placed in Mission Critical Status prior to departure.

    Base Pay Advance

    • One month base pay can be advanced less deductions 30 days prior to departure or 60 days after arrival.
    • Review all options before taking a PCS pay advance. This must be paid back within 12 months. Certain situations require CC signature. Contact the Finance office for more information.

    TLA – TQSA Reimbursement Process

    DoD members are authorized Temporary Lodging Allowance (TLA) upon arrival and can submit paperwork for every 15 nights of lodging to be reimbursed for meal and/or lodging costs.

    • How to get TLA Reimbursement: Military Members Only
      Member must file for TLA reimbursement in 15 day increments. To do so provide the Housing Office with copies of the following items:
      • Copy of the hotel PAID RECEIPT showing charges for 15 days.
      • If residing with a friend you can only claim “meals only”, meal receipts are NOT required.
      • Copy of PCS orders and amendments.
      • If staying off Base, copy of non-availability statement issued by 31FSS/SVML (Lodging)
      • Quarters Visited form found in the “Searching for Home” packet provided by the Housing office.
    • How to get TQSA Reimbursement: Civilian Employees Only
      Member must file for Temporary Quarter Subsidy Allowance (TQSA) reimbursement in 30 day increments.
      • Contact Civilian Personnel Office, they will meet with you one-on-one to complete TQSA processing. Phone: +39-0434-30-7291 or DSN: 314-632-7291
      • You are authorized TQSA for up to 90 days for temporary quarters
      • This includes meals and laundry/dry-cleaning expenses
      • You need to extend your lodging reservations every 30 days. Don’t do this on the 30th day as you will be getting a “checkout” notice on that day. Plan in advance.
  • Codice Fiscale & Soggiorno

    Permit of Stay (Permesso di Soggiorno)

    To stay longer than the tourist time frame, which is 90 days, each sponsored dependent must obtain the following:
    1. To enter Italy: Requires no-fee passport with Italian Missione Visa
    2. To stay in Italy: Codice Fiscale and Soggiorno (both issued after arrival)

    Official Passport and Visa Required

    • It is absolutely essential that prior to leaving your current assignment each sponsored dependent must have the mandatory required no-fee official passport that contains an Italian Missione Visa.
    • If the passport agent at your losing base gives you any different guidance, it is in error and they must refer to the DoD Foreign Clearance Guide.
    • DoD members and dependents cannot get a visa in Italy.
    • Without a visa, you cannot get a Soggiorno.
    • Without a Soggiorno, you cannot stay longer than 90 days.
    • Without a no-fee passport and visa, dependents must fly home at their expense to obtain them.

    Bottom Line:
    DO NOT LEAVE THE U.S. Without an Official No-Fee Passport and Visa!
    DO NOT ENTER ITALY until the start date of your Visa

    What is a Codice Fiscale?

    A Codice Fiscale is like an Italian Social Security number. It allows you to sign up for services on the Italian economy like registering kids for Italian schools, signing up for sports, setting up utilities/internet and starting cell phone service.

    How do you get one?

    DoD members will receive a Codice Fiscale application at Wyvern Welcome for themselves and their sponsored dependents.

    Bring copy of ID cards, no-fee passports, and fill out the form. Housing will collect completed applications/forms during Wyvern Welcome Housing Briefing, and will delivery to the Italian Government issuing Agency. Codice Fiscale will be ready for pick up the following week on Friday afternoon at Housing Office.

    What is a Soggiorno?

    A Soggiorno Permit is an authorization from the Italian Government granting non-military members and civilian employee's not belonging to the EU permission to stay in the country for more than 90 days. The Soggiorno Permit takes the place of the Visa. You MUST report within 8 working days of entry to the Local Foreign Office Police (QUESTURA). This is done on base with the Soggiorno Liaisons as soon as you receive your Codice Fiscale. Codice Fiscale is required for everyone 18 years of age and older.

    You receive your Codice Fiscale a week after you have attended Wyvern Welcome. On rare occasions due to travel, your time on station will already be more than 8 days. This is fine, but it is essential to directly come into our office as soon as you receive your Codice Fiscale. Do not delay in applying for a Soggiorno.

    What is the application process?

    At the Wyvern Welcome, representatives from the Soggiorno Office will provide a application and instructions for filling it out correctly. They will walk you through the process one-on-one during walk-ins during normal business hours.

    What documents are needed?

    • Completed Application
    • All Passports with Valid Visa
    • Codice Fiscale (18+ years old only)
    • Copy Of Orders With Dependent(S) Listed
    • All Applicants Must Be Present To Take Pictures
    • Step 1
      Immediately after picking up your Codice Fiscale from the Housing Office, bring in the documents listed above to the Soggiorno Office; an appointment isn’t required. Once all documents are received, you will get an appointment for the next available Thursday, to meet with the Questura (Polizia member). Everyone applying must be present.
    • Step 2
      At the Questura appointment you will have a face-to-face interview with the Questura and will be issued a receipt with a pick up date. Everyone applying must be present.
    • Step 3
      The Soggiorno will be available approximately 4 weeks after your Thursday appointment. The pick-up date will be announced on the day of your appointment and will also be written on the back of your receipt.

    Steps to a Soggiorno

    Step 1

    Immediately after picking up your Codice Fiscale from the Housing Office, bring in the documents listed above to the Soggiorno Office; an appointment isn’t required. Once all documents are received, you will get an appointment for the next available Thursday, to meet with the Questura (Polizia member). Everyone applying must be present.

    Step 2

    At the Questura appointment you will have a face-to-face interview with the Questura and will be issued a receipt with a pick up date. Everyone applying must be present.

    Step 3

    The Soggiorno will be available approximately 4 weeks after your Thursday appointment. The pick-up date will be announced on the day of your appointment and will also be written on the back of your receipt.

    Soggiorno Office Office Hours

    Mon-Wed & Fri: 7:30 a.m. – 4 p.m.
    Mon-Fri Closed: Noon – 1 p.m.
    Thurs: No walk-in customers
  • Child & Youth Programs Registration

    What is Priority Care?

    Aviano Air Base has established priorities for child care based on DoD requirements.
    • Priority 1: Child Development Center (CDC) and School Age Program (SAP) employees. Single & dual-military families (military married to military) and Reservists on active duty (with a family status single parent/dual-military).
    • Priority 2: Single and dual-military or Command Sponsored DoD civilians with a full-time working non-military spouse (working 20 hours per week or is a full-time student).
    • Priority 3: Families with an unemployed spouse.


    Dependent children, ages 6 weeks to 12 years old, of AD personnel, DoD civilian personnel, reservists on AD or during inactive duty training, DoD contractors and Coast Guard personnel assigned to or living on the installation are eligible to use the CDC and School Age Programs.

    Child Care for PCS Program

    This Air Force Aid Program offers Air Force families up to 20 hours free child care per child (on a space available basis) within 60 days of

    • Early reservations: Highly recommended as these slots fill up quickly. Reservations may be made up to 4 weeks in advance by the parent or sponsor of incoming personnel.
    • Voucher required: To receive the care for FREE, a PCS child care voucher must be obtained from the Airman and Family Readiness Center then provided to Youth Programs.

    Useful Links

    Request for Care:
    Registration Forms for CYP programs can be found at:
    More info can be found at:

    Child Development Center
    6 weeks to 5 years old

    Programs Offered
    Full time, hourly, part day pre-school, PCS Care, Give parents a Break, Kids Night out/Parents Night Out. Part-day Pre-School is offered at the Area F facility.

    Registration Forms Required
    School Age Care

    Kindergarten to 6th Grade

    Programs Offered
    For youth in Kindergarten to 6th grade. This program is accredited by the Council on Accreditation (COA) and provides care before and after school and all day on non-school days.

    Registration Forms Required

    Open Recreation
    9 to 13 years old

    Programs Offered
    Open Recreations offers Boys & Girls Club and 4-H programs, field trips and activities after school, expanded hours and programs during non-school days.

    Registration Forms Required
    • Open Recreation Membership Packet
    • Current Immunizations [Most current Flu Shot]
    Teen Center
    13 to 18 years old

    Programs Offered
    For teens ages 13 to 18 years old, they offer Boys & Girls Club and 4-H programs, field trips and activities after school, expanded hours and programs during non-school days.

    Registration Forms Required
    • Teen Center Membership Packet
    • Current Immunizations (most current flu shot)
    • More information available here:
    Youth Sports
    3 to 18 years old

    Programs Offered
    Basketball, baseball/softball, soccer, and flag football for youth ages 5-18. We also offer smart start programs for ages 3-4 to include t-ball, basketball, football and soccer. All youth must have a current physical on file and up to date immunizations prior to registration. Volunteer coaches are always needed!

    Registration Forms Required
  • School Registration

    Aviano Elementary School
    Sure Start, PSCD Program, Grades K- 5
    Phone: +39-0434-30-5616
    DSN: 632-5677

    Aviano Middle High School
    Grades 6-12
    Phone: +39 (0434-30-5877)
    DSN: 632-5677

    Registration Material

    Enrollment Packet
    Inbound DoD members must visit the Registrar’s Office to complete the school registration process. Before you go, print and complete the registration forms for the DoDEA High School, the Middle School, and/or the Elementary School.

    Other Required Documents

    • ID
    • PCS Orders with family members names listed
    • Children’s birth certificates [kindergarten & 1st grade only]
    • Children’s passports [high school students only]
    • Immunization records [Current flu shot]
    • Copy of previous school records
    • Copy of standardized test scores
    • DoDEA-620 Student Registration Form
    • F4 ESL Forms
    • DoDEA-700 & 700A Consent Form
    • DoDEA Form 1002 Request for Student School Records
    • DoDEA 2942.0-M-F1 Student Health Form
    • School Transportation Form

    If applicable:

    • Copy of Individual Education Plan (IEP) & 504 Plan
    • Sports physical for athletic activities (6th-12th only)

    Want to submit forms early?

    Your Aviano DoDEA school will accept registration packet(s) prior to arriving to Italy via email. DO NOT send passport/birth certificates over email. Parents must hand carry orders, birth certificates, and other applicable documents into school registrar office. More information:

    Obtain copies of immunization records from outbound base or at the KIOSK in the 31 MDG immunization clinic.

    Sure Start

    Sure Start is a full day preschool program that serves military children and families living overseas. More information: Aviano DoDEA Sure Start

    School Liaison Office (SLO)

    Rachael Rutland
    Phone: 011+39-0434-30-6084
    DSN: 314-632-6084
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
    School Liasons can help with:
    • School Enrollment Assistance: Connect with your School Liaison before and after you move.
    • Link between Schools, Families, & Command: School Liaisons are subject matter resource experts for grades K-12 and can help address educational issues and needs.
    • Homeschool Support: School Liaisons provide homeschooled families with information regarding federal and local policies along with educational opportunities.
    • Italian School Support: School Liaisons help families navigate the Italian school system.
    School Liaisons can also provide families with educational resources such as:
    • EFMP and developmental intervention resources
    • Child & Youth Behavioral Program led by MFLCs
    • Elementary and Adolescent Support Counselors

    Italian School

    A list of local Italian Schools can be found here: Italian Local Schools

    Registering in Italian Schools
    • You are highly encouraged to contact the Aviano School Liaison for assistance in enrolling your child into Italian School
    • Italian public school requires registration at the district office
    • Italian private school registration is completed at the school

    Types of Italian Schools
    • Nido (Infants & Toddlers)
    • Scuola/Asilo Materna (Preschool & Kindergarten)
    • Scuola Elementare (Elementary)
    • Scuola Media (Middle school)

    Italian Preschool (Asilo)
    • Many parents send their 3 to 5 year olds to off-installation preschools called Asilos.
    • Asilos are low cost and your little one will pick up Italian quickly.
    • Asilos are residency based. Once you secure a home, you may enroll.
    • Please contact the Aviano SL to get a list of Asilos available in your area.
    • Scuola Superiore (High school)
    Italian Public + Private Care and Education Guide
    Looking to enroll your kiddo in the local Italian schools? Check out this guide!


    There is an Aviano homeschooling group led by military spouses. This group offers local resources, support, meet ups, and more. Contact the School Liaison for more information.

  • Pet Registration

    • Register all pets with the Aviano Veterinary Treatment Facility (VTF) within 14 duty days of arrival or when acquiring a new pet. Registration is required for pets to be eligible for services at the Aviano VTF, and to be accounted for in emergency planning and response programs at Aviano AB. It is also required to get an EU pet passport (more information below).
    • CLICK HERE to download the registration form. *Note: Read and initial acknowledging the clinic policies, sign and date at the bottom of page 5. Failure to sign will delay your pet's registration.
    • Email the completed registration form to This email address is being protected from spambots. You need JavaScript enabled to view it. with vaccines, including a current rabies certificate (all dogs and cats over 16 weeks of age must have a rabies vaccination). In order for the rabies vaccine to be transcribed the record needs to have a microchip number, vaccine manufacturer, lot number, and signature of veterinarian. If your pet has never seen a vet, or you have no records, please let us know when you send in your registration.

    Aviano Veterinary Treatment Facility

    Area F, Bldg. 1410 (near Commissary and Vehicle Inspection Tent)
    Phone: 0434-30-8485
    DSN: 632-8485
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Hours of Operation:
    Monday - Wednesday: 8 a.m. - 4 p.m.
    Thursday: Closed (for Army training)
    Friday: 8 a.m. - 3:30 p.m.
    Closed: Daily from Noon - 1 p.m. for lunch, Weekends, Holidays, and the Last Business Day of the Month for Inventory.

    New Puppy & Kitten Exam

    Congratulations on your new puppy or kitten!

    Now, how to provide the best life for your new family member to help decrease the chances the little one will get sick:

    CLICK HERE for New Puppy/Kitten Exam Information

    Traveling with Pets

    As the weather warms up and you head outdoors, you may want to bring your pets along. They are a part of the family, right? People have procedures to follow when traveling overseas, and your pets have some too. Italy and the EU have special rules regarding ownership and transportation of pets, many that are stricter than in the US. These rules are in place to keep your pets safe.

    According to Italian Law 20/2012 and Italian Highway Code, Article 169: It is forbidden to transport an animal in any way that could be an impediment or danger to driving. Animals are to be kept in a special cage/container or in the rear compartment to the driver's seat specially divided by a net or other similar suitable means.

    Three main ways to transport a pet in a car that will not impede the driver:

    1. Hard Kennel
    2. Safety Belt – harness that attaches to the seat belt
    3. Dividing Net – separates your pet from the driver

    This law applies to driving both off and on base. If you need to bring your pet onto base for a veterinary appointment, your pet must be restrained. The Italian and US Security Forces are authorized to stop motorists from entering base if animals are not secured properly. If found in violation, the Carabinieri can fine you up to 300 euros.

    Also remember when walking a dog in a public area, make sure that large dogs are walked only by individuals older than 18 years old and the dog must be kept on a leash shorter than 5 feet in length. The owner must also have a muzzle with them and have a way to collect and dispose of the dog’s feces.

    Read more about the rules for owning and traveling with your pet at:

    Pet Regulations

    • Refer Pet Ownership AFI 48-101
    • Refer to Disease Control AFI 48-105
    If you have any questions please contact the Aviano vet clinic for assistance.

    Emergency Care

    • The Aviano VTF is not an emergency clinic and does not provide after-hours care.
    • In order to receive timely after-hours emergency care, view local emergency clinics.

    Pet Passport

    • An EU pet passport is necessary for travel within the EU and to PCS.
    • You can get a passport at any time during your stay in Italy.
    • Click the button below for more information on obtaining a pet passport.
    Obtain a Pet Passport

    Italian Dog Laws

  • Driving Overseas

    Buying a Car

    US vs. EU specifications
    There is a difference between U.S. and Euro specifications. It is highly advised you research this thoroughly before making a purchase. Euro spec vehicles less than 25 years old cannot be shipped back to the US due to US Customs and Border Protection regulations.

    On Base Military Auto Source (MAS) Dealership Lemon Lot: Located at the back of the commissary parking lot. These cars are sold by service DoD members who are many times PCSing. Online Resource – Used cars, many sold by service DoD members. Off Base There are several options surrounding the installation. Pentagon Car Sales, Economy Rental, Mercedes, Patriot Motors, DM Cars, and Rosco’s to name a few.

    Driving a Motorcycle

    To drive a motorcycle overseas, Airmen need a Motorcycle Safety Course Certificate and U.S. driver’s license motorcycle endorsement while dependents only need the U.S. driver’s license motorcycle endorsement. Individuals ages 18 to 24 can only operate Motorcycles up to 35 kilowatt output (approx. 46.6 horsepower) unless member can show proof they have possessed a motorcycle endorsement for over two or more years prior to registration.

    Driving Outside of Host Nation

    AFI driver’s licenses are only valid in Italy. So if you plan to travel outside of Italy, you’ll need an International Driving Permit and the U.S. Department of State authorizes only two agencies to issue them:

    AFI License: Application Process/Requirements

    Age Requirements: Be 18 years of age or older with a valid driver’s license.

    AFI Study Material: Obtain study guide & other information relevant to driving in Italy and Apply for AFI License with the Pass and Registration SharePoint site and Aviano Mobile App.

    Complete online test:

    • Test contains 100 questions and is accessible by government/home computer or mobile phone at this link: Study material and test
    • Can only miss 10 questions; once test is completed, review missed questions to obtain your score
      • 1st Failure – minimum of 24 hours wait
      • 2nd Failure – minimum of 14 day wait
      • 3rd Failure – minimum of 60 day wait Submit application online: Aviano Motor Vehicle Registration Office

    Submit application online:

    Toll Payment Methods

    1. Cash
      • Enter Autostrada [Highway]: Push red button. Take ticket.
      • Exit Autostrada: Insert ticket. Place required change in bucket or insert bills [Euros only]. The gate will lift.
    2. Card: Debit, Credit, or Via Card [Pre-paid toll card]
      • Same process as above, but with card.
      • Buy Via Cards at Punto Blu points, tobacco shops, toll booth operators, Autogrills, or highway gas stations.
      • NOTE: Chip cards present the fewest issues at booths.
    3. Telepass: Device attaches to window and debits your account when you drive through a Telepass lane.
      • Enter Autostrada: Camera scans window device.
      • Exit Autostrada: Camera scans window device. When the camera validates device and the light is green, you can go.

    Calculate Italian Autostrada Fees
    Visit the Autostrada website to estimate tolls. In far left column, input your departure and arrival city and submit.

    Go to to create an account. Toll fees are automatically debited from your account. Fees may apply.

    NOTE: Tolls are commonly used here in Italy on the Autostrada. It is recommended you always carry euro as payment. Sometimes the card readers don’t work in the machines. There is an option on the machine to change the language as well.

  • Buying & Renting a Car

    Buying a Car

    US vs. EU specifications
    There is a difference between U.S. and Euro specifications. It is highly advised you research this thoroughly before making a purchase. Euro spec vehicles less than 25 years old cannot be shipped back to the US due to US Customs and Border Protection regulations.

    On Base

    1. Military Auto Source (MAS) Dealership
    2. Lemon Lot: Located at the back of the commissary parking lot. These cars are sold by service DoD members who are many times PCSing.

    Online Resource – Used cars, many sold by service DoD members.

    Off Base
    There are several options surrounding the installation. Pentagon Car Sales, Economy Rental, Mercedes, Patriot Motors, DM Cars, and Rosco’s to name a few.

    Car Rental

    Upon arriving to Aviano, you may need or choose to rent a vehicle. This will help when looking for homes, settling in, or exploring the area while you wait for your car to arrive. Below are a list of car rental places to get you started. They are not endorsed or affiliated with Aviano Air Base. You will need a current driver’s license and an international driver’s license.

    On-Base Rental

    • Europcar: +39 0434-66-8719 (Area F BX)

    Aviano Rental

    • Economy Rental: +39 0434-66-1155
    • Miotti SRL: +39 0434-66-1362

    Pordenone Rental

    • Avis: +39 0434-21-925
    • Hertz: +39 0434-52-0200

    Venice Marco Polo Airport Rental

    • Autoeuropa: +39 041-541-6638
    • Avis: +39 041-547-5030
    • Europcar Italia: +39 041-547-5654
    • Hertz: +39 041-541-6075
    • Locauto Rent: +39 041-541-6737
    • Maggiore: +39 041-541-5040
    • Sixt: +39 041-541-5570
  • Vehicle Registration

    All vehicles are registered through the 31st Security Forces Squadron AMVRO. All personally owned vehicles and all government owned vehicles are assigned an AFI plate number to the vehicle. Each active duty member, logistically supported civilian, and contractor is permitted a maximum of 3 vehicle registrations at one time. The primary vehicle receives fuel rations and will not pay annual Italian road tax. Secondary vehicles are NOT authorized fuel rations and WILL pay annual Italian road tax. Annual renewal of your registration is also required to receive a new gas card each year for your primary vehicle. ALL vehicles must be current and up to date to received fuel rations. Appointments will only be made for initial registrations and vehicle transfers.

    Number of Allowed Vehicles Registered

    You are only allowed to have maximum of three vehicles registered at one time, as well as three per tour. If you ship, salvage, or sell, one of the vehicles and plan on buying another vehicle after already meeting the three vehicles per tour, please call Pass and Registration a minimum one day prior to request a vehicle unlock. The request is sent to Naples, the central MVRO headquarters which can take up to a day to complete the request.


    If you have a motorcycle shipped here via TMO, you will not be allowed to pick up the vehicle from TMO until the vehicle is registered. In order for your motorcycle to be registered you will need to visit AMVRO with your vehicle title or previous registration, insurance, and your T-1 (customs form) from TMO inbound. If you have three vehicles already registered TMO WILL NOT deliver the motorcycle with your household goods. If that happens, the two options available to you in order to have your motorcycle delivered are to either sell one of your previous registered vehicles, or pay an importation fee. If you decide to pay the importation fee, the fee is 33% of the vehicle's worth plus 22% sales tax. The vehicle must be stored in your garage or a storage facility at your own expense for the duration of your tour in Italy. The Motorcycle will not be allowed to be driven or registered during the rest of your tour. Once you are ready to PCS, you will be able to ship your motorcycle through household goods after TMO has verified your vehicle was never registered in the AFI system. In all other cases for motorcycle registrations, please make contact with your Unit Motorcycle Representative first. It is highly recommended before purchasing a motorcycle you ensure you meet your state’s requirements. This will save you time and money.

    9 Steps to Register your POV

    1. Vehicle Processing Center (VPC) Email
      Once you’re notified by email that your vehicle has arrived establish your insurance policy and contact AMVRO. You will need to complete a customs declaration(302 form) form to receive your vehicle. Your 302 customs form will be sent to customs along with all associated vehicles. You will receive a notification of coverplate assignment which allows you to pick up the vehicle. Contact AMVRO at: 0434 30 4858 Contact VPC at: 0434 65 1106
    2. Establish Insurance Policies
      • You will need to cover your vehicle with a European coverage plan. There are 2 options available: USAA and GEICO.
      • USAA will need: 1) Sponsor’s name 2) VIN, Year, Make, Model of vehicle
      • GEICO-Clements (website). You will need your Codice Fiscale
    3. Power of Attorney (POA)
      A POA is required when sponsor is not present. You may obtain a POA at your local legal office.
    4. Complete registration application/Schedule your appointment
      Complete online application located on the 31 SFS Pass and Registration SharePoint utilizing CAC. In lieu of a SharePoint appointment, you may walk-in to complete the paper application.
      • Proof of insurance is needed at the time the application is being filled out
      • If you would like to register your vehicle as your primary vehicle, and the primary vehicle spot is already filled, the primary vehicle must be transferred to the secondary vehicle. Vehicle swap requirements
      • Applications will take 24 to 48 hours to process
      • You will receive an email or phone call when your application is complete and can return to Pass and Registration to pick up your new vehicle registration and plates
    5. Fee
      Bring 5 Euro for the initial registration fee when picking up vehicle registration and to cover plate fee. (Must be exact change)
    6. Vehicle Pickup/License Plate Installation
      Return to the VPC to install cover plates and pick-up vehicle
    7. Vehicle Safety Inspection
      Once you have received your vehicle immediately obtain a vehicle safety inspection. This is conducted at 31st LRS POV Inspection Tent located behind the commissary inside of a green tent, on the same road as Outdoor Recreation. Regardless the status of the vehicle, ALL VEHICLES WILL RECEIVE AN INITIAL SAFETY INSPECTIONS. Vehicles 6 years or older require a safety inspection annually.
    8. Vehicle registration & gas card
      Return to Pass and Registration to submit your safety inspection form and pick-up Gas Card.
    9. NATO Forces Fuel Card
      Take your fuel card authorization to the Area F AAFES BX customer service area. You will recieve NATO Forces Fuel Card in order to purchase tax-free fuel in the local economy which can save you 40% at the pumps.

    NATO Forces Fuel Card

    Automotive fuel (gasoline and diesel) is made available to Department of Defense (DoD) and NATO personnel in Italy on a tax-free basis at comparable rates to those in the U.S. The NATO Forces Fuel Card will provide more convenience to all personnel in Italy and will also help to eliminate fraud.

    The card can only be utilized at ENI/AGIP gas stations in Italy and a list of all authorized gas stations can be found at

    Fuel Allotment

    Monthly fuel rations for DoD and NATO personnel depend on the primary registered vehicle's engine size, engine base horsepower and fuel requirement. Your monthly tax-free fuel authorization ranges from 100 liters to 400 liters max for automobiles while rations for motorcycles may not exceed 200 liters. Consumption beyond the authorized ration or for an authorized fuel type will result in an automatic charge to the fuel card for the full product rate with all taxes included.

    For more information, visit the NATO Force Fuel Card website at:

  • Fuel Card & Rations Card

    NATO Forces Fuel Card

    There are no gas stations on military installations in Italy. Fuel/oil purchased with the NATO Forces Fuel Card exclude Italian taxes. NATO Forces Fuel Card is authorized for only one primary registered vehicle. The number of liters you are able to purchase each month depends on your vehicle’s engine size. It is recommended register your vehicle with largest engine as your primary.

    Where to Use Fuel Card

    NATO Forces Fuel Cards are accepted at only two Italian gas chains, AGIP and ENI. Cards are not valid outside of Italy.

    Gas Station Hours

    Mon-Sat: Closed Noon – 2:30 p.m.
    Sunday and Holidays: Autostrada gas stations are 24/7

    Attendants are on duty every day during business hours.

    Fuel When You Arrive

    Don’t buy fuel on the economy when you first get here!
    If you are TDY with the primary duty location being Aviano and authorized per TDY order to drive a rental vehicle or if you have a rental while waiting for your vehicle to complete the registration process, you can recieve temporary ration letter. Take the letter to the BX customer service to receive a fuel card. Once your primary vehicle is registered you will be issued a permanent fuel card.

    Sign up for your NATO Forces Fuel Card at the BX

    1. Fuel Card: A fuel card authorizes you to buy a certain number of tax-free liters of fuel each month based on your primary vehicle’s engine size. After completing vehicle registration, you’ll receive a green gas card from Pass and Registration. Take your gas card to Customer Service at the BX to sign up for the NATO Forces Fuel Card. They will have you fill out an application on site.
    2. AGIP/ENI Gas Stations: NATO Forces Fuel Cards only accepted at AGIP and ENI stations.
    3. Click NATO Forces Fuel Card to learn more about the program.
    4. Download and Print the Glove Box Companion with Italian and English fueling translations.

    Pump Fuel

    BenzinaUnleaded Gas
    Fai da TeSelf Service
    ServitoFull Service
    Blue Pump
    Green PumpSuper Unleaded Gasoline (95 Octane)
    Yellow PumpSuper-S (98), or Super+ (100)

    There are full service attendants at most gas stations. Just tell them how many liters you want, hand them your Fuel Card, enter the PIN, and you’re done! You can always pump your own gas as well.

    NOTE: Most gas stations close on Sunday and Italian holidays

    Rations Card

    During Wyvern Welcome, you will receive a ration card for liquor and tobacco. Once you get your card, you can purchase these items on-base at the BX Exchange. You can buy any of these off-base without a ration card. You may contact your squadron’s CSS for additional information regarding ration card distribution.

  • Medical, Dental & Eye Care

    31st Medical Group

    Hours of Operation/Duty Hours: Mon-Fri 7:00 a.m. – 5:00 p.m.
    Closed: Federal Holidays & 3rd Thursday of each month

    Medical In-Processing

    • Conducted every Wednesday at in-processing briefing
    • To ensure active duty member and family are enrolled in TRICARE to receive healthcare in Italy:
    • Airmen will need a copy of PCS orders to complete TRICARE enrollment forms during in-processing.
    • Submit all medical and dental records to the Medical Records desk on the ground floor of the Health Clinic.
    • If you miss the weekly in-processing briefing, just call them or go the clinic in Area 1 and they will assist you.


    You can schedule your appointment on-line without waiting or going through phone trees at:, or MiCare at You can also call them at: DSN- 632-5000 or +39 043-430-5000 (during duty hours).

    Identification: You must have a valid, unexpired DoD identification card for all appointments.

    Test Results

    You can view your results by visiting, by using MiCare/Relay Health or calling DSN 632-5000 or 043-430-5000 during duty hours.

    Contacting your health care team/what to do if you need advice?

    You can contact your health care team anytime, day or night, by using MiCare at or call us at: DSN 632-5000 AFTER duty hours this number will direct you to the Nurse Advice Line.

    Pharmacy Hours: Mon-Fri 7:30 a.m. – 5:00 p.m.

    Please call 0434-30-8165 to access the mandatory refill call-in line to process refills. Then you have the option of either picking up at the Script Center located on Area F in the BX/Commissary corridor or going directly to a pharmacy pick-up window. Refills called in before 7:30 a.m. will be ready for pick-up the same day after 11:00 a.m.

    New Prescriptions from an On-Base Provider
    Activate your prescriptions at the pharmacy kiosk and wait for your name to populate on the screen.

    New Prescriptions from an Off-Base Provider
    Prescriptions can be filled at a local Farmacia and reimbursement can be requested through the TRICARE office or online at This option is strongly recommended for medication given for acute issues (i.e. from the Emergency Room) to avoid treatment delays.

    Pharm D Clinic
    The Pharmacy offers acute care services for ailments such as cough/cold and allergies. Appointments may be scheduled through the appointment line or by visiting the Pharmacy consultation window during normal Pharmacy hours.

    Clinical Services Available at the Pharmacy

    • Cough/cold/over-the-counter
    • Seasonal allergies
    • Tobacco cessation
    • Medication therapy management
    • High cholesterol
    • Medication bridge

    Key Points

    • Walk-in service available
    • Clinic Hours: Mon-Fri 7:30 a.m. – 4:30 p.m.
    • 15-18 appointments available daily
    • Services available for 18+ year old – No PRP/FLT status
    • Quarters (active duty excused absence and/or antibiotics not provided)
    • All interventions are documented in official medical records
    Emergency Care
    Aviano Air Base does not have an Emergency Medical Care Department.
    The official European Emergency number is 112. Call this number for emergency services in Italy. If a translator is needed call the Interpreter mobile at 335-5601235. If calling from a US phone number dial 0039-3355601235. In the absence of a response, call the International SOS Telephonic Interpretation Service at toll-free number from Italy 800-928 032.

    Using the International SOS Translator on the Aviano App

    Closest Emergency Care:
    Pordenone Emergency Room & Hospital

    Azienda Ospedaliera Santa Maria Degli Angeli
    Via Monterale 24 Pordenone 33170
    Coordinates: N45*58, 1053’, E012*39, 1204

    In the Know-cchi: Pordenone Hospital

    What to expect when you arrive:

    • It is very similar to going to an ER in the states.
    • On the way to the ER, contact the command post for liaison services information. Call the Interpreter mobile at 335-5601235. If calling from a US phone number dial 0039-335-5601235. In the absence of a response, call the International SOS Telephonic Interpretation Service at toll-free number from Italy 800-928 032 when you arrive at Triage.
    • Report to the triage desk for registration with your military ID card; care is rendered from there.
    • Please note, on-site interpretation services is a benefit that is ONLY offered to TRICARE Prime beneficiaries and Active Duty and command sponsored Family Members. (Not covered for TRICARE Select, DoDDS teachers, civilians, contractors, GS employees, etc.)
    • TRICARE Prime beneficiaries are not subject to payment of ER services.

      Traveling Outside Aviano Area
      If you are traveling away from Aviano and need emergency care, proceed to the nearest ER. If you are unsure where to go, contact International SOS Telephonic Interpretation Service at +44 20-8762-8384 or toll-free number from Italy 800-928 032. After Duty Hours Care
      If you get seen after duty hours in an Emergency Room, please send us a secure message using or call the next available duty day at: DSN 632-5000 or 043-430-5000 to let us know what occurred and what follow-up you may need.


    Dental Sick After Hours Emergencies: After hours emergency dental emergency care is available for acute infections with swelling and/or fever; trauma; oral conditions such as bleeding, swelling, or breathing difficulties; inability to open or close jaw; and post-operative complications. For after hours care of these conditions call 335-848-2558.

    Dental Sick Call: Dental Clinic Sick Call hours change daily, please call the clinic at 0434-30-5060 from 7:30 a.m. - 3:30 p.m. to coordinate the best time to come in for evaluation of severe tooth pain, chipped teeth, etc. Dependent Dental Care

    Dependent Dental Care

    On-base: All dependent (adult and pediatric) dental care at the Aviano Dental Clinic is on a priority of care basis. The priority of care goes from dental emergencies, class-3 active duty members, active duty members, dependents, retirees, and finally pay patients.

    Off-Base Treatment
    Most dependent dental care occurs at local dental clinics. No referral is needed to use TRICARE insurance for dental treatment. Contact the dental clinic for TRICARE Dental providers in your area.

    It is advised to enroll and keep your family in TRICARE Dental Insurance to ensure your family has access to care when they need it.

    Pediatric Dental Treatment On-Base: Call the Aviano Dental Clinic for availability. Please be aware that there is only one pediatric dentist at the clinic. Patients under 18 years old must be accompanied by an adult. Additionally, children cannot be left unattended during an appointment for the parent or during an appointment for another child in the family. It is recommended to obtain childcare coverage during appointments for parents.

    Orthodontic Care
    Orthodontic treatment at the Dental Clinic is available on a limited basis for active duty and dependent children. It is determined by severity of need. Active duty and children arriving to Aviano with orthodontic appliances or braces are not guaranteed on-base treatment. There are local providers available who are able to complete routine cases. To locate an orthodontist off-base contact TRICARE Dental.


    31 MDG Optometry Clinic
    The Optometry Clinic provides routine eye exams for active duty dependents.

    However, TRICARE does cover eye exams from qualified overseas optometrists with a primary care referral. If you require additional optometry services aside from those listed below, you may be referred off-base.

    Bring the following to an eye exam:

    • Current prescription glasses
    • Contact lenses and box (or current prescription)
    Optometry ServicesActive DutyDependents
    Routine Eye ExamsYesYes
    Provide GlassesYesNo
    Provide ContactsNoNo
    Refractive SurgeryYesNo

    Contact Lenses
    Initial fittings are provided for flyers only on the Air Crew Contact Lens Program. If not on the program you must be seen off-base.
    Reason: TRICARE does not cover contact lenses exams; contacts are regarded as cosmetic.

    Refractive Eye Surgery
    Only active duty can apply.

    • Surgery location is Landstuhl Medical Center Germany (closest DoD center).
    • Travel/lodging is at the cost of the applicant or funded by the unit if approved by the URA (Unit Resource Advisor)
    • Leave is processed as Permissive TDY through applicants unit according to AFI 36-3003.
    • Other requirements: 21 years old/12 months left on station
    • Further info/application forms can be obtained at your routine eye exam (which is the first step in the evaluation process).
    • Landstuhl is taking applications at this time ONLY for flyers until further notice.
  • Mental Health, Family Advocacy, & Health Promotions

    Mental Health

    The Mental Health Clinic provides psychological care, education, outreach, and prevention services for active duty members. Dependents and anyone qualified for care at the 31st Medical Group is eligible for crisis services and will be seen on a case by case basis. Therapeutic services include individual and group therapy as well as psychological testing, No referral is needed and walk-ins are welcome. Individuals may schedule appointments over the phone or by walking-in.

    Contact Information:
    DSN: 632-5321
    Commercial: 0434-30-5321
    After Hours: 0434-30-3100
    *Command Post for emergency situations*

    Location: Area 1, Bldg 108

    Emergency Services

    Emergency mental health evaluations are available to all walk-in patients during normal duty hours. After hours, emergency mental health services are available at the local hospital (Pordenone [Ospedale] Emergency Room).

    Behavioral Health Optimization Program

    The Behavioral Health Optimization Program (BHOP) offers solution-focused assistance for a wide variety of problems with a behavioral, emotional or psychological component. The BHOP provider works hand-in-hand with primary care managers to optimize behavioral health care in the Primary Care Clinics. Individuals may call the appointment line directly (ask for BHOP) or get a referral from their primary care manager.
    Location: Family Medicine Clinic, Area 1

    Alcohol and Drug Abuse Prevention and Treatment (ADAPT)

    Population served: All beneficiaries. Dependents and anyone qualified for care at the 31st Medical Group is eligible for crisis services and will be seen on a case by case basis.

    Purpose: ADAPT provides assessment, education, and treatment for alcohol and substance use. ADAPT’s purpose is to assist our patients in moving toward their values. Part of that process is assisting patients in understanding how current alcohol and drug use negatively impact their lives and how to change these behaviors and the factors that contribute to them. Patients can self-refer, be referred by a medical provider, or be referred by their command. The ADAPT team is also available to conduct alcohol education classes at unit events as requested.

    Contact Information:
    DSN: 632-6247
    Commercial: 0434-30-6247
    After Hours: 0434-30-3100
    *Command Post for emergency situations*

    Location: Area 1, Bldg 108

    Family Advocacy

    The Aviano Family Advocacy Program’s (FAP) purpose is to prevent and treat family violence with the goal of providing services and programs which support mission readiness. A variety of classes, mediation, and one-on-one services are available to all active duty members and their beneficiaries.

    Contact Information:
    DSN: 632-6215
    Commercial: 0434-30-6215
    After Hours: 0434-30-3100 *Command Post for emergency situations*

    Location: Area 1, Bldg 108

    Family Advocacy Strength-Based Therapy

    Couples therapy is available on a voluntary basis. Strength-Based Therapy focuses on communication, problem solving, co-parenting, and active listening. Couples meet with a licensed clinical social worker to address marital or parenting problems. Strength-Based Therapy focuses on the strengths that each individual brings to the relationship to enhance the strength of the couple as a whole.


    Parenting with Love and Logic

    Classes for parents of school age children (5-9) Parents will learn to establish healthy control, without resorting to power struggles and anger, and guide children through problem solving and the resulting positive or negative consequences. Class is offered quarterly: one session per week for 3 weeks. Please call the Family Advocacy Program for specific dates and times.


    The Prevention and Relationship Enhancement Program (PREP) workshop is offered to help couples communicate more effectively, recognize and accept personality differences, and use those differences to problem solve creatively. Class is offered quarterly; one session per week for 4 weeks. Please call the Family Advocacy Program for specific dates and times.


    Stress and Anger Management

    Participants will learn to: recognize and cope with anger, frustration, and stress; understand the emotional and physical components; and how to positively direct the resulting energy (adrenaline). Participants will experience an improved sense of well-being and self-control at home and in the workplace. Class is offered multiple times per year and as needed on a one-on-one basis. Please call the Family Advocacy Program for specific dates and times.


    New Parent Support Program (NPSP)

    The New Parent Support Program offers in-home or office visits to families expecting a child by birth or adoption, up to three years of age. NPSP can assist you in addressing many family-related topics to include pregnancy health, prenatal education, breastfeeding support (limited), father’s role, car seat selection, normal child development, infant feeding, infant communication, infant massage, child discipline, sibling rivalry, potty training, single parenting, stress management, relationship enhancement, military lifestyle stressors, and more. NPSP also offers classes and activities geared towards expectant parents and parents of young children.


    Wee Ones Playgroup

    This playgroup is for children ages 0-18 months and their parents. Observe, play, and interact with other parents and children in a baby-friendly, safe environment with developmentally appropriate toys and equipment. The Wee Ones Playgroup meets on Mondays from 10:30 a.m. – 12:00 p.m.


    Dad's Boot Camp

    New or expectant fathers will learn a curriculum of infant care, calming and soothing the infant, and how to respond to concerns and possible changes in the baby's mother. Class is facilitated by experienced fathers, and held once a quarter. Please call FAP for dates and times of class and to sign-up.


    Baby Basics

    In a group setting, expectant couples will enjoy learning the basics of infant care: changing diapers, bathing, soothing, swaddling, and ways to cope with irregular sleep patterns. Parents will learn the devastating effects of 'Shaken Baby Syndrome', and how to prevent loss of control when frustration escalates. The class is held quarterly from 1:00 p.m. – 3:00 p.m.

    Health Promotions

    The Aviano Health Promotion Flight offers programs that help individuals and squadrons better understand lifestyle decisions which can lead to healthier lifestyles. Individuals can self-refer or be referred by a provider.

    Tobacco Cessation Class

    Classes are available at Health Promotion. Also, per AFI, members are not required to attend a tobacco cessation class as a precondition for receiving tobacco cessation medications. Medical Treatment Facility (MTF) beneficiaries can contact the PharmD's at 632-5214 for access to medication and counseling.


    Running Clinic

    Our running clinic is open to all individuals. This class is designed to assist attendees with: personalized running program, injury prevention techniques, video analysis of running form and running shoe types.


    Dietary Approaches for High Blood Pressure

    The program can assist in designing an eating & exercise program for those with high blood pressure hypertension.


    Healthy Eating/Nutrition 101

    This course will discuss healthy eating behaviors, common dietary myths and misconceptions about weight loss/management, and offer guidelines on how to properly balance your dietary intake levels.


    Be Well Nutrition

    The Be Well Nutrition class focuses on helping members who failed the Abdominal Circumference (AC) portion of the AF Fitness Test. The class will discuss healthy eating behaviors, common dietary myths about weight loss, and how to balance your dietary intake.


    Dietary Approaches for Cholesterol Reduction

    This course is designed to help better understand dietary approaches to reducing cholesterol levels. Exercise recommendations for attendees will also be outlined.


    Dietary Approaches for Diabetes

    This course is designed to help participants understand how to effectively modify their diets to optimally control blood sugar levels through the incorporation of evidence-based dietary programs. Exercise recommendations for attendees will also be outlined during this class.

  • Pregnancy in Italy

    Are you having you a baby?

    OB care/services will be provided by the host-nation facilities listed

    • 31 MDG OB/TRICARE briefings are hosted 2nd & 4th Tuesday each month
    • Sign up with your Primary Care Management Team or the OB/GYN clinic

    IMPORTANT NOTE: Referrals for OB care/services to the United States or Germany is not a reimbursable TRICARE benefit and will not be authorized. Members who choose this option will be responsible for all travel and medical expenses incurred.

    Host Nation Facilities

    The linked sites below are in Italian. Certain browsers such as Google Chrome may translate this for you. However, if you need to obtain information and are unable to translate, please contact the Med Clinic directly.

    1. Pordenone Hospital
      Azienda Ospedaliera Santa Maria Degli Angeli
      Via Monterale 24, Pordenone 33170
      • English-speaking OB Providers & Midwives
      • Delivery from 32 weeks onwards
      • Neonatology Intensive Care Unit (NICU), capable of managing neonates 32 weeks and older
      • Lactation consultants/support

    2. Policlinico San Giorgio Hospital
      Via Gemelli, 10 Pordenone 33170
      • English-speaking OB Providers & Midwives
      • Delivery from 34 weeks onwards
      • Lactation consultants/support
      • Does not have NICU capability

    TRICARE: Services at Host-Nation Facility

    • On-site liaisons and interpreter services are available from Monday 7 a.m. – Saturday 7 a.m.
    • To access interpreter service, call Command Post at DSN: 314-632-3100 or Comm: +(39) 0434-30-3100
    • During weekend hours (Sat 7:00 a.m. – Mon 7:00 a.m.), International SOS will be available to meet our patients’ needs. To access services, beneficiaries can call collect, or ask to be called back. NOTE: This service MUST be activated by the beneficiary.
    • TRICARE Overseas Program, Regional Call Center: Comm:+(44) 20-8762-8384
    • Toll-free number from Italy: 800-915-994

    Consular Report of Birth Abroad of a Citizen of the United States

    A child born abroad to a U.S. citizen parent or parents may acquire U.S. citizenship at birth if certain statutory requirements are met. The child’s parents can apply for a Consular Report of Birth Abroad of a Citizen of the United States (CRBA) to document that the child is a U.S. citizen.

    The Birth Registration is a mandatory appointment. You must schedule your appointment within 14 days of receiving your Italian birth certificates from the Town Hall. Please be advised appointments typically book out at least 2 weeks.

    Appointments are on Monday and Tuesday ONLY. They will not be processed during walk-in hours. Parent(s) and baby are required to be present. No shows are reported to chain of command.

    To make, change or cancel an appointment please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact number and your sponsor's work e-mail address.

    For additional information:

    Parent & Infant Programs

    New Parent Support Program (NPSP) Support program for families with children under the age of 3. Registered nurses and licensed social workers provide parents with education, training, and deployment support, including:

    • Daddy Boot Camp
    • Baby Basics
    • Wee One’s playgroup
    • Customized registered nurse home visits available.
    • Sample topics include: pregnancy health, child birth education, breastfeeding support, infant behavior, developmental milestones, coping with military lifestyle & breastfeeding instruction.
    Pediatrics Hospital Follow-up Appointments at 31 MDG
    • All newborns will need a follow-up appointment 2-4 days after discharge from the host-nation facility.
    • During the 31st MDG follow-up visit, the 2-week Well-Baby check (or sooner if necessary) will be scheduled. If circumcision is desired, it must be performed in the Peds clinic within the first 2 weeks of birth.
    • Important Note: For circumcisions after 2 weeks of life, the procedure will be performed by a Urologist in the hospital setting. Service will not be available at 31st MDG.
    Women, Infants, and Children (WIC) Program
    The WIC Overseas program supports infants and children as well as pregnant, postpartum, and breastfeeding women by providing nutritional education and assistance. For more information please call DSN: 314-632-7473 or Comm: + (39) 0434‐30‐7473
    Birth Registration
    1. Birth registration MUST be accomplished within 10 days of the birth at the Town Hall in the city in which the baby was born.
    2. The Italian birth registration forms will be issued at the town hall appointment. This appointment is coordinated by 31st MDG.
    3. Once registration forms are complete and available, the forms will be required to enroll your newborn into DEERS. Once enrolled in to DEERS, you will be able to apply for your newborn’s passport.
    4. To initiate your passport application, make an appointment with 31 FSS Passport office at DSN: 314-632-5404 or Comm: + (39) 0434 30 5404 opt 5, or email This email address is being protected from spambots. You need JavaScript enabled to view it..
    5. Appointments are available Monday and Tuesday ONLY. Parent(s) and baby are required to be present.
    6. Click here for Birth Abroad Guide

    IMPORTANT!! All required documents must be available in order to process your passport application; if not complete, you will be rescheduled.

    REMINDER: Overseas travel to the United States will not be possible without a passport.

  • Finding a Home

    Get ready. Set. Go start your housing search… and be patient.

    Living off-base in the Italian community has it rewards and challenges. There are several steps to complete the housing process to include finding a house, signing a lease agreement, receiving your household goods and setting up utilities. Do not sign any agreement without the Housing Offices’ approval.

    Local Economy Housing Only

    Other than dormitories for first term Airmen, Aviano Air Base does not have government accompanied housing available on base. All of Aviano Air Base family housing needs are fulfilled by local communities, from living in the city to living in the country. To assist in locating a residence you will want to read our web based housing brochure.

    Official Private Rental

    Create an account and search daily for private rental listings extensively vetted and approved by Housing on

    Housing Briefing at Wyvern Welcome

    Housing Briefing covering Community Housing Rental Information, Overseras Housing Allowance (OHA), and Temporary Lodging Allowances (TLA) will be held every Thursday from 1300 to 1400 at Wyvern Welcome.

    Recycling – Do Your Part

    In Italy, recycling is required by law and noncompliance may result in fines. Additionally, bringing waste on base for disposal is against the law. Refer to Living in the Community or find out about your community trash and recycling rules at:

    Video: Tips for Recycling in Italy

    Waste Services App
    • Where to dispose of a material?
    • How to dispose a material?
    • How to contact a particular Office?
    • Download the App to stay updated!
    • Available for iOS, Android and Windows mobile device

    Housing Step by Step Guide

    The Housing Brochure is broken down into five distinct Packets and additional Sections. The brochure contains everything you need to know from the time you arrive to the time you depart Aviano. Download printable files here.

    Packet 1 – Arriving to Aviano: consists of information that starts your transition to Aviano including a quick reference checklist for getting through the process.

    Packet 2 – Searching for a Home: consists of information/steps for locating your leased unit including your temporary and permanent financial allowances.

    Packet 3 – Found a Home: consists of information and steps for securing your leased unit including an explanation of the lease contract, setting up your utilities, and temporary/long-term furnishings/appliances.

    Packet 4 – Living in the Community: consists of information about living in your leased unit including helpful tips/tools for living on the Italian economy such as recycling requirements.

    Packet 5 – Leaving Aviano: consists of information and steps for clearing your leased unit including the process for terminating your lease and your outbound allowances.


    Your sponsor may be able to assist you in house-hunting. If they are not available there are local low-cost car rentals off-base. Housing counselors may be available with prior coordination.

    Lodging While Searching for a Home

    TLA is authorized for active duty personnel in 15 days increments, for more information contact This email address is being protected from spambots. You need JavaScript enabled to view it.. TQSA for eligible civilian employee is authorized in 30 days increments, for more information contact This email address is being protected from spambots. You need JavaScript enabled to view it.


    Renter’s Insurance

    Neither the U.S. Air Force nor the government insures your unit, government property or your personal property. For more information refer to Arriving at Aviano Section in the brochure.


    Living in the Community

    Refer to Living in the Community Section in the brochure for a wide range of information about living on the Italian economy. You can learn about: unique home systems; maintenance responsibilities; cable and internet; electrical systems to include transformers, outlets, and adapters; how to handle mold; and frequently asked questions from those that have come before you.



    Home Fuels is the utilities (electricity and natural gas) tax-relief office for the base community. Water bills are usually sent to your landlord. Pay this bill through your bank or get a receipt from your landlord. Home Fuels clients save nearly 36% on natural gas and 13% on electricity. Customers can elect to utilize Home Fuels to manage their utility payments for $9/month per utility. The program is optional for military members, but mandatory for civilians. For more information refer to Packet 3 in the brochure or Visit the Home Fuels web page for more information.

    Video: Using Home Fuels at Aviano

  • Overseas Electricity

    United States vs. European Electricity:

    USA: 110-120 Volts 60 hertz
    Europe: 220-240 Volts 50 hertz

    Dual Voltage (& Hertz) Devices

    If a device is dual voltage/hertz it only requires a simple plug adapter. If your device is dual voltage/hertz, its power source will be labeled: “110-240V, 50-60Hz”.

    Lamps: The Dual Voltage Exception
    Lamps generally do not need to be dual voltage to work in Europe. Change your 110v lamp’s U.S. light bulb to a European bulb, add a plug adapter, plug in, and you’re done!

    German and Italian Adapter

    In Italy, it’s hard to find a U.S. to Italian adapter, so sometimes you’ll have to use 2 adapters:

    Plug U.S.device into German SCHUKO adapter (noted by two, slightly larger prongs with"ground strips" on the sides"
    Plug German adapter into Italian adapter (often times, 3 thinner prongs)

    Adapter vs. Transformer

    Plug Adapter

    Allows dual voltage electronics to fit into electrical outlet of host nation without voltage conversion. Just be sure the plug can handle the item’s wattage.


    Used to adjust voltage [Not Hertz] for electronics with chips or circuit boards. It can be used continuously. Ensure the total wattage of items plugged in does not exceed the max wattage of the transformer. The base furniture management office will issue you 2 transformers (pending availability).

  • Bills, Banking & Exchange Rates

    Paying Italian Bills

    There are a few ways that you can pay your bills in Italy:

    Tobacco Store (“Tabaccheria”): ~2€ fee/bill
    Take your bill to the counter of a tobacco store and pay your bill with cash or debit card.

    Bank Teller: ~2€ fee/bill
    Take the payment stub from your bill to your bank. They’ll deduct the bill amount from your bank account and transfer it to the utility company.

    Online Bank Transfer: ~1€ fee/bill
    Ask your local bank how to setup “payee” accounts so that you can pay your utilities online from home. In the memo line of every online payment, ALWAYS include your account number (“codice cliente”) and bill number (“numero fattura”). Without this info your payment could get lost with no way for the payee (e.g. utility company) to track it down.

    Online via Company Website: Free
    You’ll have to have a credit card issued by an Italian bank. Italian companies cannot allow you to pay your bills online via credit card unless you have a credit card issued by an Italian financial institution.

    Local Banking

    To pay Italian bills by means other than cash, you’ll need a local bank account. There are two banks at Aviano AB. You can get good interest rates and can transfer money to your landlord’s Italian bank account. It is advised that you visit the bank once you arrive in Aviano for the most up-to-date information and to set up your bank account here.

    1. Community Bank: operated by Bank of America, located in Area 1 between the Exchange and the Deja Brew/ Bowling Center. The bank is tucked further into the building, around the corner from Deja Brew -
    2. Global Credit Union: located in Area F near the Italian Mensa and Chapel offices -

    ATM (“Bancomat”) Exchange Rates

    When getting Euros from an ATM, the exchange rate is generally more favorable if you take out a higher amount in a single transaction, rather than take out smaller amounts via multiple withdrawals.

    NOTE: Most debit cards include a foreign transaction fee when converting your foreign purchase or ATM withdrawal into U.S. dollars. It’s usually 1-2% of the total transaction. However, for cards without a fee you may just get a lower exchange rate. Shop around for the best card.

  • Areas of Base

    Base Information

    You are now settling into your home and living amongst the Italians. If you have probably already noticed there are different areas of the base. The following can be used as a reference for what resources are available on base. Click here for Base Map.

    Areas of the Base

    The base has several distinct areas that are spread out. They are lettered in order by geographic area between Area 1 in Aviano to Area F just outside Aviano. You will typically only go to Area F and Area 1.

    Area 1 (Community Center/Medical Center/School)
    Includes the DoD school, Community Center, Teen Center, Child Development Center, small Exchange, Library, Education Center, Chapel, Base Pool, and Bowling Center

    Area C (Civil Engineering Squadron)
    Area C is where the Civil Engineer Squadron is located

    Area D (Activities Area)
    Area D has sports fields and meeting space to host events. This area is available to rent through Outdoor Recreation

    Area E (Contracting Squadron)
    Area E is where the Contracting Squadron is located

    Area F (Flightline)
    Area F is where the flightline is located and where most of the base functions are located